Job Summary

We are seeking a reliable, organized, and friendly Resident Hotel Manager to oversee the day-to-day operations of the Uptowner Hotel in Creston.

This is a hands-on, live-in management position and is not a typical 9–5 role. The manager lives on site, coordinates hotel staff and daily operations, assists guests, and remains generally available after hours and overnight for late arrivals, guest needs, emergencies, and property issues.

Compensation is $2,500 per month, plus a private one-bedroom apartment and utilities included (hydro, heat, water, recycling, garbage, on-site laundry, and basic internet)

Responsibilities

- Oversee daily hotel operations, including front desk and housekeeping.
- Schedule, train, supervise, and support hotel staff.
- Delegate daily duties and ensure work is completed properly.
- Manage reservations, room assignments, check-ins, booking changes, and late arrivals.
- Respond professionally to guest questions, concerns, and complaints.
- Monitor occupancy and adjust room rates when required.
- Order supplies and maintain hotel inventory.
- Maintain the hotel hot tub and complete required testing and logs.
- Complete basic troubleshooting, including minor plumbing clogs, locks, TVs, internet, and cable issues.
- Identify and report larger maintenance or repair needs to the GM or owner.
- Step in with housekeeping, front desk, laundry, or other hotel duties when required.
- Maintain hotel safety standards, policies, and operational procedures.

Schedule & Availability Typical guest service hours are 8:00 AM to 10:00 PM, however the manager does not need to remain at the hotel all day provided staff and daily operations are properly organized.



This is a resident caretaker-style position, so someone must generally be available on site from approximately 3:00 PM through the following morning for late check-ins, guest needs, emergencies, and property issues.

Some level of on-call availability is required seven days a week, with scheduled time away and days off coordinated in advance. The role is set up so that the manager coordinates their days off ahead of time with the owners/GM to arrange coverage, instead of set days off each week.

If you have frequent evening commitments, regularly need to be away from the property after 3:00 PM, or require set days off each week, this position may not be a good fit.

Qualifications

- Previous hotel, hospitality, customer service, supervisory, or management experience is preferred but not required.
- Strong organizational and leadership skills.
- Dependable and comfortable working independently.
- Professional and friendly communication skills.
- Calm and capable when handling guest concerns or unexpected situations.
- Comfortable supervising staff and delegating responsibilities.
- Able and willing to complete basic maintenance and troubleshooting tasks.
- Willing to assist in different areas of hotel operations as needed.
- Comfortable using reservation systems, computers, email,



and basic office software.

Live-In Accommodation The position includes a private one-bedroom apartment featuring:

- Large bedroom with space for a king-size bed.
- Full kitchen and dining area with new fridge and oven/stove.
- Large living area.
- Full bathroom with tub and shower.
- Private balcony.
- Free on-site laundry.
- Basic internet and utilities included.

The hotel also has a well-equipped gym, hot tub, and dry sauna. The apartment is suitable for an individual or couple and is strictly non-smoking, as the entire hotel property is smoke-free.

Training & Start Date The position is available immediately for training.

Temporary on-site accommodations may be available during the training period depending on availability, local candidates can attend training during the day instead. In person training and a trial period will be completed before the successful candidate takes over the full Resident Manager position and moves into the one bedroom apartment.

How to Apply

Please submit your resume online, along with a brief introduction outlining your relevant experience and why you are interested in a live-in hotel management position.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Pay: $2,500.00 per month

Benefits

- Casual dress
- Housing allowance
- In office parking
- Paid time off

Application question(s):
- This position requires on site availability from 3PM-10PM. Days off are scheduled in advance instead of set days off each week, are you comfortable with this kind of schedule?

Work Location: In person

📌 Resident Hotel Manager (Creston)
🏢 Uptowner Hotel
📍 Creston