Become a vital part of NFP’s Individual Solutions Division as a Client Service Associate, dedicated to enhancing client satisfaction and supporting insurance policyholders. This hybrid position emphasizes superior service and accuracy.
As a Client Service Associate, you will manage requests from clients while ensuring the accuracy of their insurance policies. Your role involves facilitating communication between clients and insurance advisors, addressing inquiries, and ensuring timely service delivery to enhance the client experience.
Key Responsibilities:
• Enter insurance applications accurately in carrier portals
• Collaborate with clients for medical testing
• Track and manage additional underwriting requirements




• Provide status updates and monitor case progress
• Organize documentation in compliance with regulations
Requirements:
• Preferably a Bachelor’s degree
• Minimum of 2 years insurance administration experience
• Familiarity with life and disability insurance products
• Solid skills in Microsoft Office, especially Excel
• Excellent communication and problem-solving abilities
Support NFP clients by delivering reliable service and efficient policy management.
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📌 NFP Client Service Associate Role (Vaughan)
🏢 NFP, an Aon
📍 Vaughan