Elevate customer journeys as a Customer Success Manager at Ox Security, focusing on the integration of cutting-edge cybersecurity solutions in AI-driven environments. Build relationships and drive user adoption while providing stellar support.

Ox Security is searching for a Customer Success Manager to ensure seamless onboarding and effective utilization of its services. This role demands strong communication and relationship-building skills while helping customers thrive in their cybersecurity journey. You'll guide users through integration, resolve their inquiries, and collaborate with product and engineering teams to enhance offerings.

Key Responsibilities:



• Lead onboarding processes for current customers • Provide effective training for successful OX integration • Build strong relationships with key stakeholders • Act as a trusted technical advisor throughout customer lifecycle • Monitor usage, driving retention and upsell opportunities

Requirements: • Bachelor’s in Business, Computer Science, or related field • 3+ years in Customer Success at a SaaS company • Experience in cybersecurity is a strong advantage • Excellent communication and relationship-building skills • Ability to manage multiple projects simultaneously

Contribute your expertise in customer relationships and technical guidance at Ox Security to help businesses enhance their cybersecurity posture. #J-18808-Ljbffr

📌 Customer Success Manager at Ox Security (Winnipeg)
🏢 OX Security
📍 Winnipeg