We are seeking an organized individual to join our team as a Retail and Office Assistant. This role involves providing support in both the retail and office environments, ensuring smooth operations and exceptional customer service. The ideal candidate will be detail-oriented, have excellent communication skills, and thrive in a agile, customer-centric setting with mandatory knowledge on African beauty and hair products.

Responsibilities

Retail Responsibilities:

Greet and assist customers in a friendly and professional manner.

Handle customer inquiries, provide product information, and assist with purchasing decisions.

Process sales transactions accurately and efficiently using the point-of-sale (POS) system.

Maintain a clean and organized retail space, including restocking shelves and ensuring product displays are visually appealing.

Monitor and manage inventory levels, notifying management of low stock or product shortages.

Collaborate with team members to achieve sales targets and contribute to a positive shopping experience for customers.

Provide administrative support to the office team, including handling phone calls, emails, and correspondence.

Assist with data entry, preparing invoice, filing, and maintaining organized records.





Collaborate with colleagues to ensure a smooth flow of communication and tasks within the office environment.

Must have:

Knowledge on the African beauty and hair product

Basic computer skills

Social media knowledge

Qualifications:

High school diploma or equivalent; additional education or relevant experience is a plus.

Mandatory knowledge on African beauty and hair supply.

Proven experience in retail and/or office administration.

Strong customer service and interpersonal skills.

Proficient in using basic office software (e.g., Microsoft Office suite) and familiarity with POS systems.

Excellent organizational and multitasking abilities.

Effective communication skills, both written and verbal.

Ability to work collaboratively in a team-oriented environment.

Job Type: Full-time

Pay: $18.00-$19.00 per hour

Benefits

- On-site parking
- Store discount

Shift:
- 8 hour shift
- Day shift

Work days:
- Monday to Friday
- Weekends as needed

Application question(s):
- Knowledge on African beauty and hair products

Education:
- Secondary School (preferred)

Experience:
- Front desk: 2 years (preferred)
- Administrative experience: 2 years (preferred)
- Retail sales: 3 years (required)

Work Location: In person

📌 Retail clerk (North York)
🏢 Hair Selection]
📍 North York