You’ll love it here! We are hiring immediately for a retail sales & technical service associate - keyholder, which we call an agent advisor (KH) - solutions at Best Buy. In this role, you will greet customers and provide technical support or assistance in finding the products and services they need.

Join us and grow your career with our retail team as a retail sales & technical service associate - keyholder. What you’ll do:

Help customers find the perfect product or service and respond to their questions

Assist customers with signing in their devices for setup, diagnostics, and repairs

Create an amazing customer experience

Assist with store operations by completing opening/closing tasks and receiving merchandise deliveries

Respond to customer escalations and other events when store leader is absent

Assist with training and mentoring team members

What we’re looking for: 1+ years’ retail experience in a technical customer service or retail sales associate role

Must be at least 18 years old

Ability to lift up to 50 lbs.

Enthusiasm to support and assist our customers





Flexibility to adapt to dynamic situations in a fast-paced environment A commitment to maintaining a safe and fun working environment

Excellent communication skills

Why you’ll love it here:

Flexible schedules as per business needs

Employee discounts on awesome tech Competitive compensation and advantages

Supportive leaders who care about you and your wellbeing An inclusive, fun, and supportive team who you will quickly call friends

Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (team lead).

Base pay range

Hourly pay rate: $17.60 - $20.21

Pay may vary by province.

Pay listed is for the location advertised.

Chapman Mills Market Place, Nepean, ON K2J 4H9

This posting is for a vacancy.

📌 Retail Sales & Technical Service Associate - Keyholder (Full Time) (Ottawa)
🏢 Best Buy Canada
📍 Ottawa