Location: West-Can Floor & Home

Reports To: CEO

West-Can Floor & Home is looking for an experienced, motivated, and detail-oriented Sales Associate / Project Manager to join our growing team. This is a key position within our company, working directly with the CEO to manage commercial projects and retail customer sales from the initial consultation and estimating through to project completion.

The successful candidate will have proven experience in sales and project management, with the ability to work with both commercial clients and retail customers. Experience with construction drawings, estimating, project coordination, and developing strong customer relationships is essential.

What We Offer:

- Competitive wage
- Company vehicle provided
- Comprehensive benefit package
- Stable, full-time employment
- Supportive team environment
- Opportunity to grow with an established and respected company

Key Responsibilities: Responsibilities include, but are not limited to:

Sales & Customer Service:

- Assist retail customers with flooring selections based on their needs, preferences, and project requirements.
- Develop and maintain strong relationships with retail customers, contractors, designers, builders, and commercial clients.
- Provide product knowledge and guidance on flooring options, installation requirements, and project timelines.
- Prepare accurate estimates, quotations, and proposals for both retail and commercial customers.
- Follow up on quotations and actively develop recent sales opportunities.
- Provide exceptional customer service throughout the entire sales and project process.

Commercial Sales & Project Management:

- Manage commercial flooring projects from initial inquiry through completion.
- Read and interpret commercial blueprints, construction drawings, and specifications.
- Review commercial contracts and ensure project requirements are understood and followed.




- Visit commercial job sites to take accurate measurements and verify project details.
- Coordinate project schedules, materials, deliveries, and installation requirements.
- Communicate with customers, contractors, designers, and suppliers throughout each project.
- Monitor project progress, identify potential issues, and assist in resolving problems as they arise.
- Ensure projects remain within quoted scope and communicate any changes or additional requirements.
- Coordinate with internal departments to ensure projects are completed accurately, efficiently, and on schedule.

Administration & Organization:

- Maintain organized customer files, project documentation, contracts, and sales records.
- Enter and manage information within the company's ERP system.
- Prepare spreadsheets, reports, estimates, and project documentation.
- Track project details, orders, materials, and timelines.
- Ensure accurate communication and documentation between customers, suppliers, installers, and internal departments.
- Assist with additional sales, estimating, and project management duties as required.

Qualifications & Experience:

- Previous sales and project management experience is required for this position.

The successful candidate will have:

- Minimum 3 years of sales experience, preferably in flooring, construction, building materials, or a related industry.
- Minimum 3 years of project management or project coordination experience.
- Minimum 3 years of ERP software experience.




- Proven experience working with both customers and contractors in a sales or project-based environment.
- Experience reading commercial blueprints, construction drawings, and specifications.
- Strong understanding of estimating, quoting, sales, and project coordination.
- Flooring industry experience is a strong asset.
- Experience working with both commercial and residential/retail customers is an asset.
- Valid driver's license with a clean driving record.
- Proficiency with Microsoft Office, particularly Excel, Word, and Outlook.
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Outstanding communication, sales, and customer service skills.
- Ability to prioritize and manage multiple projects and customers while meeting deadlines in a fast-paced environment.
- Self-motivated with the ability to work independently and collaboratively.

Why Join West-Can Floor & Home? At West-Can Floor & Home, we pride ourselves on quality workmanship, exceptional customer service, and building lasting relationships with our clients. We're looking for an experienced professional who shares those values and is ready to become an important part of our team.

This is a great opportunity for an experienced Sales Associate / Project Manager looking for a long-term position with competitive compensation, a company vehicle, comprehensive benefits, and the opportunity to work with a diverse range of retail customers, contractors, builders, designers, and commercial clients.

If you have the experience, sales ability, and project management skills we're looking for, we'd love to hear from you.

Job Type: Full-time

Pay: $80,000.00 per year

Benefits

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible language requirement:
- French not required

Work Location: In person

📌 Sales Associate / Project Manager (Campbell River)
🏢 West-Can Floor u0026 Home
📍 Campbell River