Job Title: Salesforce Technical Architect - Service Cloud, LWC and Nice CXone experience

Location: Remote (Calgary, Alberta, Canada)

Employment Type: Fulltime/ Permanent

About Smart IT Frame:

At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.

Role Overview

Seeking an experienced Salesforce Technical Architect with 10+ years of Salesforce architecture experience to lead Salesforce platform assessments, define future-state architecture, and drive enterprise-wide Salesforce transformation initiatives.

key skill - Service Cloud, Nice CXOne or InContact , consulting and architect skill is must

Required Skills





- 10+ years of Salesforce architecture and solution design experience.
- Strong expertise in:
- Salesforce Service Cloud
- Experience Cloud
- Digital Engagement
- Omni-Channel
- Knowledge Management
- Security Model & Role Hierarchy
- Sharing Architecture
- Lightning Web Components (LWC)
- Apex
- Integration Patterns
- Einstein & Agentforce
- Extensive experience designing scalable, enterprise-grade Salesforce solutions.
- Solid stakeholder management and architecture governance experience.

Mandatory Skills: Lightning Web Components (LWC), Salesforce Experience Cloud, Salesforce Lightning Web Components (LWC), Salesforce OmniStudio, Salesforce Service Cloud

📌 Salesforce Technical Architect - Service Cloud, LWC and Nice CXone experience (Calgary)
🏢 Smart IT Frame
📍 Calgary