Title: Scrum Master

Duration: 12+ months Location: Ontario (Hybrid) Certified Senior Scrum Master with 10+ years of IT experience and 5+ years in Scrum Master roles.

Strong expertise in Agile, Scrum, Kanban, and SAFe frameworks.

Proven experience leading multiple Agile teams in large enterprise environments.

Extensive experience in Supply Chain and Logistics domains.

Strong understanding of YMS, WMS, TMS, ERP, Inventory Management, and Order Fulfillment processes.

Experience working in Canadian enterprise environments.

Proven ability to drive Agile transformation and organizational change initiatives.

Skilled in coaching teams, Product Owners, and stakeholders on Agile best practices.

Robust stakeholder management and executive communication skills.

Experience facilitating sprint planning, reviews, retrospectives, and backlog refinement sessions.

Ability to manage cross-functional dependencies, risks, and impediments.

Experience coordinating releases, production support, major incidents,



and break-fix activities.

Strong analytical and problem-solving capabilities.

Proficient in defining and tracking Agile delivery metrics.

Hands-on experience with Velocity, Sprint Predictability, Lead Time, Cycle Time, Throughput, and Release Success metrics.

Demonstrated ability to leverage metrics and reporting to improve delivery performance.

Strong focus on continuous improvement, process optimization, and Agile maturity.

Proficient with Azure DevOps, Jira, Confluence, ServiceNow, Power BI, and CI/CD tools.

Experience working with distributed onshore/offshore teams and vendors.

Excellent facilitation, conflict resolution, collaboration, and leadership skills.

Required Certification: CSM or PSM

Preferred Certifications: SAFe Scrum Master (SSM), SASM, PMI-ACP, PMP, and ITIL Foundation.

📌 Scrum Master (Ontario)
🏢 Gala Solutions
📍 Ontario