Senior Account Manager, Client Services - Full-Time

100% Remote | Canada | Full-Time | Regular Collaboration with US & CAN-Based Clients

Our client, a fully remote strategic communications and thought leadership agency representing US-based clients, is seeking a full time Senior Account Manager to take ownership of a growing portfolio of executive thought leadership, personal branding and strategic communications accounts.

This is a broad client-leadership position rather than a conventional account coordination role. You will operate across senior client service, strategy, project delivery, content coordination and account growth.

You will:

- Serve as a trusted day-to-day partner to CEOs, founders and other senior executives.
- Manage client and internal communication with professionalism, clarity and confidence.
- Join and help lead client calls, translating discussions into clear actions and priorities.
- Coordinate content strategies, presentations, proposals, timelines, approvals and deliverables.
- Brief and collaborate with copywriters, designers, strategists and agency leadership.
- Review work for alignment with the client’s objectives, positioning and tone.
- Draft polished client emails, summaries, presentation content and follow-up communications.
- Manage multiple accounts, competing priorities and fast-moving deadlines.
- Anticipate client needs, identify potential issues and ensure consistent follow-through.
- Identify opportunities to expand existing client relationships.
- Support tailored LinkedIn business-development campaigns when required.




- Use ChatGPT and Claude to improve efficiency and quality without replacing judgement, originality or the client’s authentic voice.

We are looking for:

- 8+ years of relevant account management, client services, marketing, communications, PR, branding or related experience.
- Direct experience leading relationships with CEOs, founders, C-suite executives or senior B2B clients.
- Strong written communication, presentation and project-management skills.
- Experience within an agency, consultancy, professional-services business or fast-moving start-up.
- Exposure to thought leadership, executive communications, content strategy, PR or LinkedIn programmes.
- The ability to brief and coordinate writers, designers and strategic contributors.
- Confidence managing several clients, projects and deadlines simultaneously.
- Experience using Google Workspace, Slack, Zoom, Canva, LinkedIn and project-management platforms.
- Strong judgement, emotional intelligence, initiative and composure under pressure.
- An entrepreneurial and adaptable approach, with a willingness to contribute beyond a narrowly defined .

This is a full-time remote opportunity for a candidate based in Canada or USA.

Regular working-day overlap with US Eastern hours is required. Most client calls take place between 9:00 a.m. and 2:00 p.m. Eastern, Monday to Thursday, although full-time availability and flexibility will be required as client priorities change. Fridays are generally meeting-free and can be used for focused strategy, delivery and planning work.
- Company-provided access to advanced ChatGPT and Claude accounts is included.

📌 Senior Account Manager (Canada)
🏢 Little Bridge Search
📍 Canada