Information Technology Specialist – Infrastructure & Operations ITPS Canada Ltd. – London, Ontario (On-site)
Build and support the infrastructure behind flight operations. ITPS operates a complex, technology-driven aviation environment supported by our Flight School Management System (FSMS) — an ERP platform that powers training, flight scheduling, maintenance, and procurement. We are seeking an IT Specialist focused on infrastructure, systems reliability, and operational support to ensure the technology behind our operations is secure, stable, and scalable. This role is less about helpdesk support and more about owning the systems that keep the organization running.
What You’ll Work On Maintain and support the core IT infrastructure across the organization
Ensure reliability of systems supporting flight operations and internal applications
Manage networks, devices, and system access across operational teams
Administer identity and access systems (Microsoft 365, Entra ID)
Support and maintain environments used by internal applications (ERP and related systems)
Monitor system performance, uptime, and security
You’ll also play a key role in strengthening our infrastructure by: Improving system reliability, monitoring, and backup strategies
Supporting automation and internal tooling improvements
Helping integrate recent systems and technologies into the environment
Contributing to security and access control best practices
Your Role Own day-to-day infrastructure health and availability
Manage user access, devices, and system configurations
Troubleshoot issues across networks, systems, and endpoints
Maintain documentation for infrastructure and processes
Work closely with developers to support application environments
Identify and implement improvements to increase stability and efficiency
Environment Microsoft 365 (Exchange, SharePoint, Teams, Entra ID)
Windows-based infrastructure (with some Linux exposure)
Internal ERP platform (Laravel / React)




Networked operational and scheduling systems
What We’re Looking For Core Experience Experience in IT infrastructure, systems administration, or similar roles
Strong understanding of: Networking fundamentals (DNS, DHCP, VPNs)
Windows environments and administration
Microsoft 365 / identity management

Experience managing systems, devices, and access control
Infrastructure Mindset Focus on reliability, uptime, and system performance
Ability to troubleshoot across multiple layers (network, system, device)
Strong organizational and documentation practices
Comfortable working independently and prioritizing operational needs
Modern IT & Automation Experience or interest in: Scripting (PowerShell, Bash)
Automation and process improvement
Monitoring and alerting systems

Awareness of security best practices
Nice to Have Experience supporting application or development environments
Familiarity with virtualization or cloud platforms
Experience with endpoint management / MDM tools
Exposure to regulated or operational environments (aviation, industrial, etc.)
Why This Role Own the infrastructure backbone of a real-world aviation operation
Work across both operational teams and software systems
High impact — your work directly supports daily flight operations
Opportunity to modernize and improve systems in a growing environment
Exposure to a custom-built ERP platform and evolving tech stack
How to Apply Your resume
A brief summary of infrastructure environments you’ve supported
(Optional) examples of improvements or systems you’ve implemented
Final Note We’re not looking for someone to react to issues. We’re looking for someone to ensure the systems behind our operations are reliable, secure, and built to scale.
AI Disclosure: We may use artificial intelligence tools to assist with scheduling interviews and managing screening times. We do not use AI to evaluate applicants or make decisions during the interview process. All candidate assessments and hiring decisions are made by our recruitment and leadership teams.

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📌 Information Technology Specialist – Infrastructure & Operations (Ontario)
🏢 ITPS (CANADA
📍 Ontario