Who We Are
We are a small team obsessed with deep thinking, speed, craftsmanship, and a customer‑first approach. Our mission is to build the best care experience in healthcare with a 30-year horizon. The founding team brings deep expertise across medicine, product, operations, and engineering. Collectively, we have built multiple 0‑to‑1 products and scaled companies from inception to over $1B in valuation, $60M+ ARR, and 100M+ MAU.

We help physicians achieve independence by making it easier to start, operate, and grow their practices. We also work directly with patients to clearly understand their injuries and treatment history so physicians can focus on providing care.

We are builders, physicians, and operators with decades of combined experience in healthcare and technology—including more than 30 years of hands‑on experience running successful independent practices across urgent‑care centers, surgical centers, and beyond.

Our team has also started and helped shape products used by billions at companies such as Meta, Dropbox, Instagram, Coda, and Nomad.

Traction

We have solid product‑market fit ($4MM ARR in under 14 months), and currently have enough demand in our pipeline to achieve the 2026 goal of $18MM ARR.

We are profitable and funded by top‑tier VCs in the healthcare vertical.

We are looking for a generalist to work together to scale to hundreds of customers. You'll fit in if you want to take ownership of a product, process, or company from 1 to 100.

About The Role
This is a non clinical, hybrid healthcare role that is well suited for individuals who want meaningful work and real exposure to healthcare operations.

You will speak directly with patients, collect and organize medical histories, and help ensure medical records are accurate and complete. The work is structured, repeatable, and supported by templates and training.

Our company is headquartered in San Francisco, California. This role does not require travel.



We follow a hybrid model, with 1–2 days per week in our Toronto office. There is an opportunity to transition to a fully remote arrangement upon successful completion of onboarding and performance milestones.

The expected range of compensation for this role is $50,000 to $70,000 CAD annually, depending on level of experience.

What You Will Do

Conduct outbound phone calls with patients to collect detailed injury and medical histories

Listen actively and document information with a high level of accuracy using structured templates and internal systems

Review existing medical records for completeness, clarity, and internal consistency

Organize and standardize medical information to meet quality and documentation standards

Ensure patient histories are thorough, consistent, and easy for physicians to understand

Review your work for accuracy before submission

Follow defined workflows and work expectations, and ensure compliance with HIPAA regulations for patient confidentiality

Partner with the operations team to continuously improve processes and quality

You might be a good fit if you

Enjoy focused, detail‑oriented work and take pride in precision

Are comfortable engaging in thoughtful, sometimes extended conversations with patients

Can remain calm, empathetic, and professional during sensitive or challenging discussions

Are dependable and able to manage your time independently

Thrive in structured environments and follow processes consistently

Are interested in gaining exposure to healthcare—especially if you are pre‑med, studying public health, nursing, or exploring a career in healthcare

Nice To Have But Not Required

Previous experience in medical scribing or administrative healthcare roles

Bachelor's Degree in related fields

Strong interest in healthcare, medicine, or operations

Comfort learning and working with new software and tools

Fluency in Spanish, French, or a second language

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📌 Medical Intake Specialist- Toronto (Ontario)
🏢 A Stealth-mode AI Healthcare Startup (based in San Mateo
📍 Ontario