13 Aug
|
E.B. Horsman & Son
|
British Columbia
13 Aug
E.B. Horsman & Son
British Columbia
Located at 19295 25 Ave, Surrey, BC V3Z 3X1, this is a full-time permanent position, Monday to Friday, 8:00 AM – 4:30 PM.
What we offer
Birthday off
Health, dental, and employee assistance program benefits
Annual profit-sharing
Employee share ownership program (ESOP)
RRSP matching after 1 year of employment
Access to EBH University for personal & skilled growth
Why this role matters
E.B. Horsman is on an exciting growth trajectory, and we’re looking for a Digital Solutions Manager to play a key role in shaping and delivering our digital and data strategy. This role blends leadership, solution design, and hands‑on execution which is ideal for someone who enjoys building scalable solutions while leading a high‑performing team. You’ll work closely with business stakeholders to drive digital initiatives across systems, data, and integrations that directly impact operational performance and customer experience.
What to expect in the role
Leadership & Delivery
Lead and develop a high‑performing Digital Solutions team through coaching, mentoring, and technical guidance
Manage team performance through standardized deployment structure, best practices and change management.
Ensure delivery of key digital initiatives, technical roadmaps and helpdesk prioritization
Partner with business leaders to align digital solutions with organizational objectives
Design and implement scalable solutions across ERP, CRM, eCommerce, and data platforms
Drive integrations, automation, and system optimization across SaaS and on‑prem environments
Ensure adherence to SOPs, documentation standards, and security best practices
Contribute to long‑term architectural planning and continuous improvement initiatives
Data & Reporting
Design and maintain integrity of master data and the EB Horsman data lake
Manage APIs and data integrations
Build and enhance self‑serve reporting solutions, data marts, and EB Horsman PIM
Produce accurate system documentation, training materials, and change records
Hands‑On Technical Contribution
Contribute at a senior technical level across helpdesk support, integrations, APIs, automation, and AI initiatives
Troubleshoot and resolve complex system issues in hybrid SaaS and on‑prem environments
Serve as the primary point of contact during outages or downtime
Continuously develop expertise in ERP, CRM, WMS, and eCommerce systems
Governance & Security
Support best practices in access control, data security, compliance, and operational reliability
Contribute to change management processes, documentation standards, and DR/BC planning
Ensure security protocols and industry best practices are consistently followed
Maintain strong operational controls to ensure system reliability
Manage relationships with vendors, partners, and service providers
Support contract discussions, service evaluations, and solution delivery
Liaise with vendors to resolve issues and advance technical initiatives
Ensure vendor solutions align with business needs and technical standards
Qualifications
5+ years of experience in digital solutions, data, or enterprise applications
2+ years of experience leading or mentoring technical teams
Strong experience with SQL, API Management, Data Lake management, and enterprise‑level SaaS platforms (ERP/CRM/eCommerce/WMS)
Experience with Power Automate, Power Apps, and PowerBI strongly preferred.
Experience working in hybrid environments (cloud + on‑prem)
Strong communication skills with the ability to work across technical and business teams
Compensation is determined by the candidate's experience, education, qualifications, role complexity, internal equity, and other relevant factors. We thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note that only candidates selected for an interview will be contacted.
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📌 Digital Solutions Manager (British Columbia)
🏢 E.B. Horsman & Son
📍 British Columbia