Please note this is a full-time, onsite position - eligible candidates must be able to reliably commute to Vittoria, ON and work Monday – Friday, 8am – 5pm for this position.With the continued growth in the industry, Scotlynn is currently seeking an experienced Claims Team Lead at our Corporate Office. This role is designed for an insurance professional who is ready to step into a hands-on leadership position. You will lead the end-to-end claims lifecycle and ensure regulatory compliance across transportation operations.ABOUT USScotlynn is a multinational produce grower and transportation provider specializing in time-sensitive refrigerated products. Every aspect of our operation highlights our passion for doing it better – our attention to detail, our open communication, our state-of-the-art equipment, and our comprehensive farming procedures.THE ROLEThe Claims Team Lead is responsible for the investigation, evaluation, and resolution of claims filed by customers or third parties, working to minimize company liability while ensuring fair and timely settlements. In addition to claims ownership, this role supports safety initiatives and process improvements, serving as a key bridge between operations, drivers, insurance partners, and leadership.As our Claims team continues to grow, we are hiring for multiple roles across varying levels of experience. If this position is of interest but you do not yet meet all the experience requirements, we still encourage you to apply, as entry-level and developing roles within the Claims team are also being considered.ABOUT YOUSuccessful Scotlynn Candidates Have:Excellent written and verbal communication skillsStrong attention to detail with proven time management, organizational,



and leadership capabilitiesMinimum 3-5 years’ experience in insurance, claims, or risk management (transportation or trucking preferred)Previous work experience as an Insurance Adjuster, Commercial Auto Claims Adjuster, or Transportation Claims Representative is considered an assetWorking knowledge of auto liability, cargo, and third-party claimsSolid understanding of claims documentation, liability evaluation, and compliance requirementsConfidence working with insurance carriers, adjusters, drivers, and leadershipAbility to manage multiple open claims, audits, and priorities simultaneouslyExperience investigating incidents and resolving safety and liability concernsProficiency with claims, safety, or compliance systems (e.G., Samsara) and Microsoft OfficeHigh level of discretion when handling sensitive or confidential informationInterest in mentoring others and contributing to best practices and process improvementHOW YOU’LL SUCCEED WITH SCOTLYNNManage the full claims lifecycle through resolutionInvestigate auto, cargo, and liability claims, gathering statements, documentation, and evidenceCoordinate directly with insurance carriers, adjusters, brokers, and legal partnersEvaluate liability exposure and recommend settlement strategies aligned with company risk tolerancePrepare detailed incident and loss reports,



including root cause analysis and corrective actionsAct as a key liaison between Safety, Logistics, Operations, and external stakeholdersTrack and analyze claims trends, loss drivers, and safety metrics to support prevention strategiesSupport safety audits, compliance initiatives, and internal training programsMaintain accurate records related to claims, audits, training, and regulatory reportingProvide guidance and support to drivers and internal teams on incident reporting and safety protocolsEscalate emerging risks and trends to leadership with clear, data-backed recommendationsWHAT WE OFFERCompetitive Benefits Plan and Employee and Family Assistance Plan$52,000 - $65,000 annual salary, based on experienceFull gym access with personal trainerCorporate chef providing healthy meal optionsOpportunities to strengthen local communities through “Community Volunteer Program” initiativesRewarding, collaborative and lively workplace culturePaid Time OffYOUR COMMITMENTThis is a full-time, permanent roleWork in office from 8am – 5pm, Monday – FridayHOW TO APPLYInterested in the role or want to learn more? Submit your application online. Our team will contact applicants that have been selected for an interview.Additional InformationScotlynn is an equal chance employer and will seek to accommodate the needs of individuals with disabilities in a manner that most respects their dignity. Accommodations are available on request for candidates taking part in all aspects of the selection process. For any questions or accommodation requests, please reach out to our onboarding team at [email protected] or 1-(phone hidden) ext 2535. All candidates are encouraged

📌 Claims Team Lead - C$52,000 - C$65,000 A Year (Victoria)
🏢 Scotlynn
📍 Victoria