Elevate Hour Passion's success as a Store Leader in Richmond, BC. Drive sales, manage operations, and enhance the customer shopping journey at this unique store.
As the Store Leader, you’ll take the helm at Hour Passion, a distinguished concept store from the Swatch Group, ensuring operational excellence and motivating your staff to meet sales goals. With a strong emphasis on delivering exceptional customer service, this role requires at least five years of leadership experience in retail environments, preferably within fashion or accessories sectors.
Key Responsibilities:
• Champion customer service initiatives to boost sales
• Oversee daily operations and employee scheduling
• Manage hiring, training, and employee performance evaluations




• Implement visual merchandising in line with brand standards
• Ensure compliance with safety and company policies
Requirements:
• Minimum 5 years retail leadership experience
• At least 7 years customer service and retail background
• Proficient in MS Office applications and POS systems
• Strong verbal and written communication skills
• Flexible to work diverse hours, including weekends
Join Hour Passion in Richmond and mentor a team to prioritize quality customer experiences.
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📌 Store Leader at Swatch Group's Hour Passion (Richmond)
🏢 Hour Passion
📍 Richmond