For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve.

Senior

Consultant, HR Process & Compliance

Senior Manager, Workplace Benefits and HR Projects The Senior Consultant, HR Process & Compliance plays a critical role in ensuring the integrity, consistency, and effectiveness of HR operations across the organization. This position is responsible for developing and maintaining strong process frameworks, implementing internal controls, conducting audits, supporting compliance initiatives and creating clear, accessible documentation to enable consistent execution of HR processes while embedding a governance framework that integrates project management and change management principles.

The Senior

Consultant will work closely with cross-functional HR teams—such as Talent Acquisition, Talent Management, HR Systems, Total Rewards, HR Business Partners, and Employee an Labour Relations Services—to ensure alignment, mitigate risks, and continuously improve operational effectiveness with the overall goal of ensuring that HR programs are delivered in compliance with organizational policies and regulatory requirements. The role has a direct impact on the operational success of the HR function and by extension the broader organization. Audit, Compliance & Policy Alignment

Conduct regular and ad-hoc audits of HR processes (e.g., onboarding, terminations, employee changes, leave management, compensation changes) to verify accuracy, policy compliance, and data integrity.

Monitor regulatory and policy changes that impact HR processes and collaborate with appropriate teams to update processes accordingly.

Collaborating with appropriate HR Teams, support internal and external audits by gathering documentation, summarizing findings, preparing responses, and tracking remediation actions.





Partner with HR teams to support implementation of audit recommendations and create mechanisms to prevent recurrence of issues.

Collaborate with Legal, Finance, and IT to integrate compliance and control requirements into broader HR workflows and systems.

Internal

Controls & Risk Mitigation

Design and implement effective internal control frameworks to ensure proper authorization, segregation of duties, and data security in HR operations.

Collaborate with HR teams to identify operational risks and create action plans to mitigate them.

Conduct control testing and review checkpoints to assess effectiveness and ensure consistency.

Lead root cause analysis in cases of control breakdown or non-compliance, and document lessons learned Process Design & Improvement

Partner with HR teams to develop and maintain standardized operating procedures (SOPs) and process documentation for core HR workflows, ensuring they reflect current policies, legal standards, and system capabilities.

Identify redundancies, inefficiencies, and gaps via end-to-end process analysis and mapping, to recommend improvements that enhance service quality, reduce risk, and improve user experience.

Translate HR policies and legislative requirements into clear, actionable, process steps and controls.

Establish and manage a central repository for SOPs, job aids, and reference documents with clear version control and update cycles.

Contribute to enterprise HR projects involving process redesign, change management, or system transitions.

Collaboration with SMEs on the creation of user-friendly job aids and quick-reference guides to support HR teams, people leaders and employees in executing compliant processes. Facilitate alignment across HR functions to ensure consistent application of processes and governance standards.

Identify change management needs based on audit findings, policy changes, or process enhancements and coordinate delivery of training, information sessions, or other engagement tactics identified to support adoption and sustainability.

Collaborate with other HR PMO team members to align on processes, governance and delivery methodologies for standardized approach across the team. Bachelor’s degree in Business Administration, or a degree in a related field Human Resources program.

3 to 5 years of progressive experience in HR operations.

HR Designation (CCP, CHRL), Lean Six Sigma or equivalent process improvement certification would be an asset.

Knowledge of Human Resources best practices and standards, including Employment Standards Act and other relevant legislation.



Understanding of HR processes including records administration, statutory reporting and regulations.

Proven success in developing SOPs and Translating policy into operational execution.

Experience with project management and change management methodologies

Familiarity with HR Systems and documentation tools.

Experienced in developing business requirements, process analysis and process Improvement.

At LifeLabs, you’ll join a collaborative and forward-thinking HR team where your expertise in process improvement, compliance, and governance will directly strengthen how HR operations are delivered across the organization. As the Senior Consultant, HR Process & Compliance, you will play a key role in enhancing HR effectiveness through audits, internal controls, SOP development, process optimization, and change enablement initiatives that support both employees and leaders. You’ll partner closely with cross-functional HR teams, Legal, Finance, and IT to improve operational consistency, mitigate risk, and implement scalable, sustainable HR practices.

This is an opportunity to influence enterprise-wide HR processes, drive continuous improvement, and help shape a more efficient, compliant, and employee‑focused HR function in a dynamic healthcare environment. 81,431– $103,825 CAD annually (commensurate with experience)

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics.

Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.

Retirement Savings Plan

Vacation and Wellness Days

Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.

Career development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected] are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service.

Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening. #

📌 Senior Consultant, HR Process & Compliance (Toronto)
🏢 Socket.dev
📍 Toronto