Become a pivotal part of ATCO's team as a Customer Care Advisor focused on Commercial and Industrial clients in Calgary. This role emphasizes customer satisfaction and relationship building with energy consultants and brokers.

As a Customer Care Advisor, you will respond to inquiries and resolve issues for commercial customers. Your strong interpersonal skills will be key in managing relationships with third-party brokers while supporting complex invoicing and account setups. Working closely with sales teams, you will influence communications that protect ATCO's brand in the energy market.

Key Responsibilities:



• Resolve customer inquiries to ensure complete satisfaction • Manage invoicing and payment-related inquiries • Establish relationships with energy consultants and brokers • Support the commercial sales team with proposals • Meet KPI targets for customer inquiries and cases

Requirements: • 1-3 years relevant experience in customer service • Undergraduate degree in a related discipline • Understanding of Alberta's energy market • Robust communication skills, both verbal and written • Proven ability to engage with internal and external customers

Leverage your expertise in customer service and energy markets to elevate ATCO's Commercial and Industrial customer care. #J-18808-Ljbffr

📌 Commercial Customer Care Advisor at ATCO (Winnipeg)
🏢 CA
📍 Winnipeg