Overview
Our client is looking for a Sr. PM to manage a Universal Intake project for enterprise architecture . The objective of the project is to standardize and streamline the enterprise architecture workflows for proposed development projects. This PM will be focusing on collecting requirements and establishing that new workflow process. Experience with ServiceNow workflow experience and PM experience in enterprise architecture will be ideal.

Responsibilities

Lead cross domain discovery and workstream sessions

Build and manage the integrated project plan

Drive resourcing needs based on scope and dependencies

Produce all core foundational project artifacts (charter, RAID, comms plan, requirements, process maps)

Coordinate across business, tech, EA, operations, and change management

Manage decisions, risks, and cross team alignment

Lead cross domain discovery and workstream sessions

Build and manage the integrated project plan

Drive resourcing needs based on scope and dependencies

Produce all core foundational project artifacts (charter, RAID, comms plan, requirements, process maps)

Coordinate across business, tech, EA, operations, and change management

Manage decisions, risks, and cross team alignment

Project Management Duties

Support the Delivery Leader through all duties to support the overall execution of the project/initiative. This includes driving collaboration, alignment and integrated delivery for a given project/initiative.

Document scope, timeline, resource plan, and stakeholders

Lead the project team through each phase of the project.

Identify and manage all issues and risks on the project; escalate items timely.

Ensure that all the project tasks and deliverables remain on track and within cost.

Manage the project folder and related documentation, ensuring decisions and status updates are captured timely.





Communicate and maintain project progress and decisions via meetings and status reports on a regular basis and on demand based on stakeholder need.

Establish and manage realistic and committed project schedules; taking into consideration deadlines, dependencies, resources, and costs when making changes and decisions to schedule

Ensure that the Project Team shares a common understanding of the project, that adequate resources are being applied consistent with the set timeframe.

Secure acceptance and approval of deliverables from the Project Sponsor and Stakeholders, as required for the given project

Establish a project site and organize and maintain project documentation to support needs

Track financial spend against budget on third party purchases where needed

Maintain stakeholder list, develop communication plans, and assist with creating communications deliverables as needed

Use the following technologies: Microsoft: Teams, SharePoint, Outlook, Excel and PowerPoint; Jira, Planview, and Smartsheet.

Measure project performance to identify areas for improvement

Adjust project management approaches as needed, based on shifting stakeholder priorities, industry best practices, and qualified judgement.

Facilitate discussions to drive decision making, share information and collect information, as required by the project

Proactively manage change control and communicate impact in project scope, identify risks/issues, and devising contingency plans.

Must Have Skills / Experience

7+ years experience with Agile methodologies, project planning, risk tracking and mitigation, financial tracking (Capex and Opex), stakeholder engagement,



Smartsheet and Planview, and Jira expertise.

6 - 12 years of IT project management, especially with creating deliverables outlined above

Technical and non-technical project management, Executive presentation (written and verbal), Senior stakeholder management, Execution oriented with a track record of getting things done under tight deadlines and limited resources.

Expert facilitation of cross functional workshops

Ability to translate between business, process, and technical requirements

Excellent communication and executive ready synthesis

Demonstrated proficiency and Project Management (PPM) Tool sets to include Agile and Waterfall Management, Planview, Clarity, ServiceNow PPM or other enterprise PPM tool experience

Business Case and or Charter

High level Gantt chart and detailed project workplan/Schedule

Stakeholder List

Communications Plan

Resource Schedule

Weekly Status Updates

Executive Updates (e.g. PPTs) as needed (frequency TBD)

Issue/Risk Log and or RAID

Key Preferred Skills / Experience

ServiceNow workflow experience

Experience as a PM working with enterprise architecture teams and workflows

Excellent Communication – oral and written

Scaled Agile experience is nice to have. Agile experience is a must.

Ability to lead teams through planned schedules and proactively address issues/risks

Proficient in creating effective PowerPoint presentations

Flexible to be in details and at summarized/high-level

Strong familiarity with project management software tools, methodologies, and best practices; our client uses Jira, Smartsheet, Teams, O365, Planview

Solid organizational skills including attention to detail and multitasking skills

Self-starter with a strong work ethic, who sets high standards for self and others and demonstrates enthusiasm for the mission of the team.

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📌 Sr. Project Manager – Universal Intake (Ontario)
🏢 ThoughtStorm
📍 Ontario