Quality Assurance Engineer- Customer Success Location- Concord, ON (Onsite 5 Days a week)Department- ITSalary- $55,000-$70,000 + BenefitsAbout The Role Our client is looking for aSoftware QA & Customer Support Specialistto help ensure their platform runs smoothly while delivering a great experience for our users. This role combinessoftware testing, customer support, onboarding, and training. You’ll work closely with both internal teams and customers to identify issues, improve product quality, and support users throughout their journey.What You’ll Do Software Testing (QA)Test software features and workflows from a user perspectiveIdentify, document, and track bugs or usability issuesWork with developers to resolve issues and verify fixesSupport regression testing before recent releasesMaintain basic test cases and documentationCustomer SupportProvide first-level support to users via phone, email, or ticketing systemsTroubleshoot issues and guide users to solutionsDocument common issues and resolutionsEscalate complex problems to the development teamOnboarding & SetupAssist new users and dealers with

📌 Quality Assurance Engineer – Customer Experience - C$55,000 - C$70,000 A Year (Vaughan)
🏢 TalentSphere Staffing Solutions
📍 Vaughan