Senior End-User Computing Engineer - Hybrid, Montreal, QC

Job Summary

Strategio is seeking an experienced Windows Desktop Administrator to join our client's End-User Computing (EUC) team in Montreal, Canada. This role is responsible for ensuring the stability, security, and performance of enterprise desktop environments across physical devices, Virtual Desktop Infrastructure (VDI), and Citrix platforms.

The ideal candidate combines deep Windows administration expertise with strong automation, virtualization, and endpoint management experience. Working within a highly regulated financial services environment, this individual will help deliver reliable end-user computing services, improve operational efficiency through automation, and contribute to the continuous evolution of the organization's desktop infrastructure.

Key Responsibilities

Technical

- Deploy, configure, and maintain Windows desktop environments (Windows 10/11) across physical and virtual endpoints.
- Administer and support Citrix Virtual Apps and Desktops environments, including session management, profile optimization, and published application delivery.
- Design, manage, and maintain VDI platforms (e.g., Citrix DaaS, VMware or equivalent), ensuring high availability and optimal user experience.
- Develop and maintain application packaging solutions using tools such as MSIX, App-V, or Flexera InstallShield, ensuring standardized and reliable software delivery.
- Build and maintain automation scripts (PowerShell, Python, or equivalent) to streamline desktop provisioning, patching, software deployment, and routine administrative tasks.
- Manage endpoint deployment and imaging using tools such as SCCM/MECM, or Altiris
- Execute patch management,



updates, and security hardening measures to protect endpoints from vulnerabilities.
- Administer Group Policy Objects (GPOs) to enforce desktop configurations, security baselines, and user environment settings.
- Support and maintain Active Directory user accounts, device objects, and security group memberships relevant to desktop services.
- Monitor desktop environment health and performance; proactively identify and resolve issues before they impact end users.
- Maintain and contribute to golden image lifecycle management for physical and virtual desktops.

Collaborative
- Work alongside local and global IT teams (network, security, server, and application teams) to support and implement integrated end-user computing solutions.
- Follow and contribute to standard operating procedures, documentation, and best practices for desktop administration.
- Participate in the design and continuous improvement of the End-User Computing (EUC) strategy, including VDI roadmap and Citrix platform evolution.
- Stay current with emerging desktop and virtualization technologies and recommend enhancements to improve efficiency, scalability, and user experience.
- Support budget planning efforts by providing input on hardware, software licensing, and tooling needs.
- Adhere to organizational policies, industry standards,



and regulatory requirements, particularly within a highly regulated financial services environment.

Required Skills

- Proficiency in Windows 10/11 desktop administration, including deployment, configuration, and troubleshooting.
- Hands-on expertise with Citrix Virtual Apps and Desktops (CVAD / DaaS), including Citrix Workspace, StoreFront, and NetScaler/ADC basics.
- Solid experience with VDI platforms (Citrix, VMware Horizon, or equivalent) — design, administration, and performance tuning.
- Strong scripting and automation skills, particularly PowerShell; experience with Python or other scripting languages is an asset.
- Experience with application packaging and software deployment (MSIX, App-V, SCCM/MECM, Intune, or equivalent tools).
- Proficiency in Active Directory administration - user accounts, group policies, OUs, and security settings relevant to desktop environments.
- Experience with endpoint management platforms (Microsoft Endpoint Configuration Manager / Intune, or equivalent MDM/UEM solutions).
- Strong understanding of user profile management (FSLogix, Citrix Profile Management, or equivalent).
- Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP) as they relate to desktop and VDI connectivity.
- Solid understanding of IT security principles - endpoint hardening, patch management, access controls, and vulnerability remediation.
- Experience with OS migration projects (e.g., Windows 7/10 to Windows 11, or legacy VDI image upgrades).
- Robust ability to troubleshoot complex end-user and application issues across physical and virtual desktop environments.

📌 Senior End-User Computing Engineer (Montreal)
🏢 Strategio
📍 Montreal