Affinity Group Canada is a leading foodservice brokerage representing premier food manufacturers across the country. Locally owned and operated, we are known for our strong relationships, category expertise, and outstanding execution. Our success is driven by our people and our commitment to delivering value to our clients, customers, and partners.

SCOPE OF THE POSITION
The Client Manager is accountable for end‑to‑end execution support on behalf of assigned clients. This includes program coordination, internal alignment, issue resolution, and ongoing client communication. The role plays a critical leadership function within Client Services, ensuring client initiatives are delivered consistently and professionally across the marketplace.

Primary Responsibilities
CLIENT MANAGEMENT & BEVERAGE EXPERTISE

Manage day‑to‑day communication and support for assigned client portfolios

Maintain solid knowledge of soft drinks, juices, waters, and non‑alcoholic categories

Develop, communicate, and support execution of client sales and marketing strategies

Obtain and manage client approvals for programs, pricing, and rebate documentation

Maintain detailed knowledge of each client’s product portfolio, programs, and priorities

EXECUTION OVERSIGHT & ISSUE RESOLUTION

Monitor market execution and identify risks, issues, or gaps

Collaborate with Sales and internal teams to resolve execution challenges

Escalate issues appropriately to protect client relationships and outcomes

REPORTING & INTERNAL COORDINATION





Support internal reporting, tracking, and documentation requirements

Ensure timely and accurate information flow between clients and internal teams

Qualifications & Experience

3–5+ years in foodservice, beverage, CPG, or brokerage

Strong understanding of foodservice distribution and beverage categories

Experience working with distributors, Sales teams, and operators

Strong organizational, communication, and problem‑solving skills

Ability to manage multiple priorities in a fast‑paced environment

CRM and Microsoft Office proficiency

Valid driver’s license

WORK ENVIRONMENT
Hybrid role combining office based work, field activity, and customer interaction. Regular engagement with internal teams, distributor partners, and operators. Flexibility required to support meetings, foodshows, and business priorities. Professionalism and strong client representation are essential.

The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

All employment is decided on the basis of qualifications, merit, and business need.

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📌 Client Manager - Beverage Channel (Ontario)
🏢 Affinity Group, Sales & Marketing Agency
📍 Ontario