Role Description Reporting to the Operations Manager, the Operations Supervisor is an experienced, site‑based building operator responsible for providing operational and technical support across the Commerce Court complex. The supervisory focus is on Life Safety systems and Building Control Centre (BCC) operations, managing critical building systems for multiple office towers, retail areas, parking facilities, and shared infrastructure.
Responsibilities Demonstrate QuadReal Values and provide hands‑on operational leadership, including mentoring and supporting assigned staff.
Oversee day‑to‑day operation of the BCC, ensuring reliable performance of all computerized building systems and responding to alarms, system faults, and escalations.
Maintain operational oversight of Fire & Life Safety systems, ensuring functionality, compliance, and prompt resolution of issues.
Respond to and manage ad‑hoc service requests and operational issues, coordinating investigations, corrective actions, and follow‑through with internal teams and third‑party service providers.
Ensure preventative maintenance and reactive repairs of key building systems.
Act as a key escalation point for issues identified through the BCC, inspections, or tenant requests, tracking items to closure.
Monitor energy and utility consumption, operating the building efficiently and identifying opportunities to improve performance and data accuracy.
Accurately maintain energy, maintenance, and environmental risk data within applicable management systems.
Support environmental assessments, respond to environmental hazards,



and complete required reporting.
Support the corporate Occupational Health & Safety program and safe work practices.
Support tenant improvements and small construction projects, considering system impacts and life safety requirements.
Participate in inspections related to insurance, risk management, and regulatory compliance, coordinating remedial actions as required.
Assist with lifecycle costing, annual operating budgets, and capital planning related to building systems.
Liaise with regulatory authorities and provide technical and operational support to internal teams and external stakeholders.
Perform other duties as assigned in support of site operations.
Experience and Qualifications 3rd or 4th Class Power Engineer Technical Certificate (C.Tech. or A.ScT.) or Journeyman Tradesperson (Electrician, Plumber, Refrigeration).
FMA / RPA + BOMI SMA / SMT is an asset.
Minimum of 5 years direct work experience in commercial high‑rise (Class A) building operations.
Intermediate level skills in Microsoft Office and Outlook.
Strong verbal and written communication skills.
Demonstrated strong leadership, supervisory, mentoring, and coaching skills.




Ability to develop and sustain cooperative working relationships with all business units.
Proven ability to resolve problems using facts and sound reasoning.
Ability to achieve goals using logical and strategic approaches, adapt to new ideas, and embrace change.
Ability to allocate time effectively, prioritize, and manage multiple demands with tight deadlines.
Results‑oriented, detail‑oriented, and robust administrative and organizational skills.
Working Conditions Work in environments with moderate to high stress, emergency, or conflict situations.
Occasional repair or maintenance in inclement weather or uncomfortable conditions.
Possibility of after‑hours emergency response.
Moderate physical effort required, ability to move quickly in emergencies.
Thrives in a busy working environment.
Compensation and Benefits The expected annualized base salary range for this role is $80,000 – $90,000. QuadReal offers a competitive total rewards package, including a performance‑based incentive plan, comprehensive health & dental benefits, pension plan, and paid time off.
We value diverse experiences and perspectives. If your skills do not align 100% with the listed qualifications or salary range, you may still be considered for this role or others in our community.
QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or those requiring job postings in an alternative format.

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📌 Operations Supervisor (Ontario)
🏢 QuadReal Property Group
📍 Ontario