Overview Marketing Operations Lead at Export Development Canada | Exportation et développement Canada. Employment type: Permanent. Location: Ottawa, Ontario (hybrid work environment; office 2 days per week; relocation assistance available).
Application deadline: September 16th, 2025
Position: Marketing Operations Lead
Compensation: Marketing Generalist 18: Salaries range from $94,664 to $126,219 annually, based on qualifications and experience, plus a performance-based incentive.
Why Join EDC Collaborate with a diverse, experienced team
Thrive in a supportive, teamwork-driven environment
Impact global communities through sustainable growth in emerging markets
Recognized as one of Canada’s Top 100 Employers, Best Diversity Employers, and a Top 100 Family-Friendly Employers
Comprehensive Total Rewards package:
Flexible benefits – Medical, Dental, Life, and more, with additional Flex credits
Defined Contribution Pension Plan – Generous matching program
Competitive vacation program – 4 weeks vacation + 2 floater days (for permanent employees)
Wellness programs – Mental health support, fitness programs
Career development – Conferences, language training, educational opportunities
Team & Context As part of the Chief Operations Officer Group (COO), the Marketing Strategy and Effectiveness (MSE) team supports Brand, Demand Generation, Customer Experience, Customer Analytics, Martech and Web Experience initiatives. The Marketing Operations Lead will support the Operations team to drive coherence, efficiency and scalability across the marketing department.
What You Will Be Doing Lead quarterly planning process for the marketing department
Lead operational planning and execution of marketing campaigns and initiatives
Maintain visibility into project timelines, deliverables, and resource allocation at scale
Ensure alignment between marketing activities and business objectives




Facilitate collaboration between marketing teams to ensure integration across campaigns
Identify opportunities to streamline workflows and improve campaign and initiative execution
Develop and maintain standardized processes, templates, and documentation
Foster a culture of continuous improvement and operational discipline
Recommend ways to leverage existing tools and platforms to improve marketing efficiency
Collaborate with martech owners to ensure tools are used effectively by the marketing team
Promote automation and digital workflows to reduce manual tasks and increase scalability
Define and track key operational metrics and KPIs
Build dashboards and reports to provide visibility into campaign performance and team productivity
Deliver actionable insights to marketing leadership for strategic decision-making
Serve as a central point of coordination between marketing teams and agency partners
Facilitate communication, alignment, and documentation across teams
Support resource planning and capacity management across the department
Assist in tracking marketing budgets and spend against plan
Support vendor management
Maintain and enforce operational documentation, including Standard Operating Procedures and campaign playbooks
Ensure compliance with internal policies and external regulations (e.g., privacy laws)
Promote consistency and quality across all marketing deliverables
What We Are Looking For 7+ years of experience in marketing operations, project management, or a related role
Strong understanding of marketing workflows and campaign execution
Experience with project management tools (e.g., Asana, Monday.com, Wrike)




Analytical mindset with proficiency in reporting tools (e.g., Excel, Looker, Tableau)
Excellent communication and organizational skills
Ability to work cross-functionally and manage multiple priorities
Proven track record of being result oriented
What Will Make You Stand Out Bilingual in both official languages (French and English)
Experience working in or with sales or channel departments
Familiar with the exporter journey
Knowledge of Azure Dev Ops or similar work management tools
Experience with GenAI tools
Eligibility EDC is committed to Fair Employment Practices and preference will be given to candidates who can work legally in Canada (Canadian Citizens or Permanent Residents). Candidates must meet government security screening requirements. The position is open to those who meet all essential requirements and submit by the closing date.
Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world. Apply today!
Want to learn more about EDC? Check our website: https://www.edc.ca
EDC’s Commitment to Employment Equity
Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. We nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves. We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community. Should you require accommodations during recruitment, please contact the Recruitment team at [email protected].
Posting Date: Sep 2, 2025
Primary Location: Ontario-Ottawa
Job Type: Permanent
Schedule: Full-time

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📌 Marketing Operations Lead (Quebec City)
🏢 Export Development Canada | Exportation et développement Canada
📍 Quebec City