Hiring Manager: National Sales Field Director

Direct Reports: Freelancers

Company overview
Shiseido was founded in 1872 as Japan’s first Western-style pharmacy in the upscale Ginza district of Tokyo and is one of the oldest cosmetic companies in the world. With over 140 years of dedicated service, superior products and unparalleled technology, Shiseido’s mission is to identify recent, richer sources of value and use them to create beauty in the lives and cultures of those it serves.

At Shiseido, we hold a traditional Japanese value of “Omotenashi”, the spirit of welcoming and care that cannot be translated in words. Through this spirit, we practice thoughtfulness, dedication to the needs of others and meticulous attention to every aspect of our products and service.

Job Summary
Provide strategic, operational, and creative leadership to assigned retail accounts. Develop strong relationships with the retail management and staff to achieve sales targets for assigned brands.

Key responsibilities include development and execution of marketing, sales strategies, and events to achieve retail and net sales plans. Implement education strategies for product knowledge and selling techniques.

Primary Duties & Responsibilities

Achieve net and retail sales targets for assigned brands for accounts by partnering with retail management, motivating, and managing sales staff and implementing marketing initiatives

Maximize profit contribution by increasing sales, managing expenses, and negotiating retailer support.

Negotiate sell‑in for seasonal launches and core assortments across independent accounts, partnering on sell‑through strategies to drive sustainable growth and reduce return rates

Account Service

Provide exceptional service to assigned store accounts

Work with store management teams to analyze the retail results and identify opportunities to develop the business to achieve and exceed sales plans

Conduct business reviews in key accounts





Conduct seasonal marketing presentations to all accounts

Plan and execute marketing plans for assigned brands

Plan, execute and participate in special events to create animation

Motivating Retailer Beauty Advisors

Manage, mentor and develop Beauty Advisors in all assigned stores

Maximize job satisfaction, increase productivity and reduce turnover rate

Provide in-store coaching of business skills, product knowledge and selling techniques

Upholding the Shiseido Corporate and Brand Values

Representing the brand image by upholding the corporate brand values and standards in corporate and public settings

Communicating the Shiseido corporate culture

Be proactive and creative with problem-solving attributes to evolve with market conditions

Qualifications & Competencies

University Degree or College Diploma in Business related disciplines

Preferred experience as an MUA

Strong leadership, analytical, negotiating, and organizational abilities

Minimum 5 years retail sales experience ideally in the cosmetic industry

Valid driver’s license and the ability to travel to all assigned accounts

Excellent computer skills including Microsoft Outlook, Excel, Word, andPowerPoint

Must be detail oriented and ability to multi-task

Excellent organizational skills

Trust 8 Competencies
Below is a list of Trust 8 Competencies designed to help employees at Shiseido Americas succeed as the company continues to evolve and innovate.

Think Big : Adapt a big-picture perspective. Deliver new values through creativity.

Take Risks : Embrace Risk, Practice “Trial and Error and Trial”.

Hands On : Consider Front-line realities when making decisions. Take the lead from end to end

Collaborate : Leverage the diverse capabilities of colleagues.

Be Open : Create an environment that encourages everyone to speak up.

Act with Integrity : Be sincere and humble at all times.

Be Accountable : Commit to the goal. Take accountability for the execution.

Applaud Success : Create a culture that celebrates success.

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📌 Sales & Education Executive (Ontario)
🏢 Shiseido
📍 Ontario