Route Supervisor, Comfort Station
Tomlinson Environmental Services is seeking a Route Supervisor responsible for overseeing all our drivers in our growing sewage pumping and services business (Comfort Station). This business consists of over 30+ employees ranging from drivers, cleaners, service techs, dispatchers and customer service representatives.

Location: 3150 Rideau Rd, Ottawa, ON

DUTIES & RESPONSIBILITIES

Overall supervision of all Comfort Station drivers

Provide drivers with coaching, mentoring and conflict resolution

Maintain the highest possible safety standards and customer service and employee engagement

Work closely with the Operation Supervisor & Operations Manager to set and/or implement policies, procedures, and systems

Ensure drivers are performing proper vehicle inspections and keeping their vehicles clean

Ongoing review of routes for optimization with dispatch

Fill in for dispatch on occasion

Provide recommendations and implement efficiencies

Ensure that drivers are performing their duties to Tomlinson standards

Coordinate vehicle maintenance activities

Build and maintain relationships with customers.

Perform site visits and driver observations. Make appropriate recommendations for areas of improvement

Ensure employee and customer requests are dealt with immediately

Conduct regular safety meetings with drivers

Conduct employee evaluations and one on one meetings

Actively participate in COR processes and documentation

Promote safety in all tasks

REQUIREMENTS

5 or more years’ experience in logistics and/or hauling operations





Experience within the Portable Toilet Industry is considered an asset.

Must have a valid drivers’ license with a clean abstract

Experience with truck routing software

Ability to work in a fast pace environment and make quick decisions

Positive attitude towards and prior experience with process improvement

Ability to recognize achieved goals and performance

Ability to motivate and engage employees

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Working outdoors in the elements, including rain and snow

Visiting job sites

COMPENSATION INFORMATION
The expected salary range for this position is $65,000-$80,000. Placement within the range is dependent on a variety of factors including qualifications and experience.

TOMLINSON OFFERS

Competitive wages

Bonus programs

Employer paid health and dental benefits

Extensive training programs and tuition reimbursement

Retirement benefits program

Family-oriented team workplace

Employee discounts and other rewards programs

Tomlinson Group of Companies encourages applications from all qualified candidates. Please contact Human Resources if you need accommodation at any stage of the application process or want more information on our accommodation policies. We are committed to leveraging the latest technology to enhance our recruitment process. We may use AI tools in the screening and selection of candidates to efficiently and fairly assess all applicants. A Recruiter will review all results generated by AI. If you have any questions, please contact our HR department.

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📌 Route Supervisor, Comfort Station (Quebec City)
🏢 Tomlinson Group of Companies
📍 Quebec City