Downtown Toronto (Richmond / Adelaide / King), Canada | Posted on 03/23/2026

City Downtown Toronto (Richmond / Adelaide / King)
Country Canada

Job Description
Job Title
Salesforce Business Systems Analyst (Technical Solutioning Lead/SME)

Project/Business Challenge
Digitize the client lifecycle journey for the wholesale banking division. The project involves integrating multiple systems, including Salesforce, to create a one-stop shop for operations, AML, KYC, and GBMO processes. This will enable the client to onboard new clients quicker.

Duration
6 Months Contract (High possibility for extension as it's a multi-year project)

Total Positions
3

Position Summary & Responsibilities
The successful candidate will work with consultants and business stakeholders to design and build the workflow and system integrations required for a major Salesforce project. This role is a technical lead/SME focused on integration and enterprise-level solutioning, and it is not a people management role.

Key Responsibilities

Design and build the workflow and system integrations required for the Salesforce project.

Remove barriers throughout the project to enable the development and deployment of quality solutions that meet requirements.

Act as a Salesforce Subject Matter Expert (SME) and technical solutioning lead.

Candidate Requirements (Must-Have Skills/Experience)

8+ years of experience as a Business Systems Analyst (BSA).





3+ years of experience as a technical lead (non-managerial).

2+ years of recent, hands‑on experience with Salesforce CRM and strong out‑of‑the‑box Salesforce feature knowledge (staying current with current features/releases).

Experience designing/building workflows, process builders, flows, and custom logic configurations, as well as supporting Salesforce configurations and connected applications.

Experience in Capital Markets and Global Banking is required.

Nice-to-Have Skills

Financial services experience is a plus around AML, KYC, and/or Compliance.

Soft Skills

Excellent communication skills to work across different business lines and with different users.

Strong ability to work under pressure.

A 'go-getter' personality who can solve problems and think outside the box.

Candidates should be data‑oriented.

Education & Certifications

Required: Bachelor's degree in a technical field (e.g., computer science, computer engineering) or related field. (If not from a technical field, ensure sufficient experience in similar roles supporting integration).

Highly Preferred: Salesforce Certifications (Salesforce Admin is a plus).

Logistics
Workplace Type: Hybrid

Work Environment: 2 days in office at 44 King St W (currently Wednesdays and Thursdays), subject to change.

#J-18808-Ljbffr

📌 Salesforce Business Systems Analyst (Ontario)
🏢 RedPico
📍 Ontario