Join us as a Director of Application Support, overseeing critical Finance applications in Vancouver. Your role focuses on continuous improvement and ensuring operational excellence through cutting-edge solutions.

In this full-time director-level position, you will lead global teams and manage 24/7 support activities while enhancing incident management practices. Your proficiency in automation, risk compliance, and disaster recovery planning will be pivotal. Create lasting impacts by improving application reliability and collaborating with diverse teams.

Key Responsibilities:
• Oversee Finance application support operations
• Manage Level 2 and Level 3 support globally
• Lead disaster recovery drills and analyze findings
• Implement observability tools for application health
• Drive automation across support workflows

Requirements:
• 7+ years in application support management
• Experience managing onshore and offshore teams
• Knowledge of distributed system workflows
• Strong problem-solving and analytical abilities
• Excellent communication and relationship skills

Lead transformative changes in application support as a key player in Vancouver.
#J-18808-Ljbffr

📌 Finance Application Support Director (British Columbia)
🏢 RBC
📍 British Columbia