Base pay range CA$80,000.00/yr - CA$110,000.00/yr
Role Summary: The Project Manager will lead multi-person teams and is responsible for the successful completion of various restoration projects that are caused by fire, smoke, wind, water, mold, asbestos, etc. They will work in conjunction with property owners, adjusters, insurance companies, and/or property management companies and ensure that projects are completed in a timely manner, on budget, and to the highest quality standards while bringing client property back to their pre-disaster conditions.
Responsibilities Perform site inspections, including the Emergency Phase, to assess property damage and manage and scope emergency and remediation/repair processes following IICRC and Ontario Building Code Standards
Determine cause of loss
Prepare emergency service and restoration estimates, with assistance from Estimator and/or Shared Services (DKI Red Desk) when possible
Establish and maintain project budgets using PSA, with help from Project Manager Assistant
Confirm deductibles and obtain payment prior to starting repairs, and/or schedule and request progress draws from clients for larger projects, as required by Management
Review construction plans for compliance with all applicable codes, regulations, and ordinances (plumbing, mechanical, electrical, structural, etc.) and/or consult with engineers
Secure approved estimate and signed authorization from client prior to project start
Ensure proper trade selection and trade management. Co-ordinate construction trades and emergency crews
Obtain building permits when required. Schedule Building Department Inspections and maintain Building Department reports and directions as required
Request final inspection of engineering protocols prior to occupancy application as required
Perform periodic site inspections of project prior to, during, and upon completion of restoration to determine compliance with approved estimate




Maintain consistent communication with home and business owners, insurance adjusters, property managers, policy holders, tenants, sub-contractors, etc. on all aspects of emergency and restoration projects
Manage Project Manager Assistants, Team Leads, staff members, and sub-contractors in successfully completing projects in a timely and productive manner
Assist in the resolution of change requests, unforeseen additional work, and other issues. Ensure proper documentation of all changes to the original estimate is secured, specifically written and signed change orders
Follow document file processes as set out by client service level agreements and in-house requirements
Ensure compliance with Company Health & Safety policies, procedures, and reporting requirements
Meet or exceed pre-set profit margins for each job
Obtain inspections when completed
Ensure project documents are complete and current
Ensure Certificate of Completion is secured and filed prior to close of project
Provide Project Management Team with weekly claim status reports for files and KPI updates for all clients and projects
Manage project budget/estimate. Ensure timely and accurate invoicing and monitor receivables for each project. Analyze project profitability, revenue, margins, bill rates, and utilization
Has a minimum of 5 years of progressive work experience in Project Management or Supervisory role, preferably within the restoration industry
Valid Certification through IICRC for: Water Remediation Technician, Fire and Smoke Restoration Technician, Odor Control Technician, Mold Remediation
Experience using Microsoft Outlook, Word, and Excel
Proficient in Xactimate, Xactanalysis and Symbility estimating software skills
Ability to work flexible hours as required
Strong knowledge of the Canadian Restoration Industry
Seniority level Mid-Senior level
Employment type Full-time
Job function Project Management
Industries: Insurance and Construction

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📌 Project Manager Disaster Restoration (Ontario)
🏢 SearchLabs
📍 Ontario