2 days ago Be among the first 25 applicants

As Senior Broker in the General Industries practice, you will lead the placement and servicing of complex commercial insurance programs across diverse industry sectors. You will drive market negotiations, and ensure delivery of high-quality, timely, and accurate solutions. The role includes mentoring junior colleagues, contributing to new business growth, and strengthening market and client relationships.

Key Accountabilities
Client & Program Management

Serve as senior point of contact for assigned accounts, overseeing renewals, coverage analysis, mid‑term changes, and service delivery

Understand client operations, exposures, and risk profile to develop effective insurance program recommendations

Conduct policy reviews to ensure coverage and structure meet client objectives

Deliver consistent, responsive service that promotes client retention and long‑term relationships

Marketing Engagement & Placement

Lead market strategy and negotiations for placements, including layered or specialty commercial programs

Oversee preparation of marketing documents, underwriting submissions, and placement summaries

Negotiate terms, conditions, pricing, and endorsements directly with insurers

Resolve escalated coverage, service, or claims‑related matters requiring insurer engagement

Technical & Advisory Support

Provide technical guidance on policy interpretation, complex risk scenarios, and market alternatives

Stay current on industry developments, regulatory changes, and market conditions

Review loss data, exposure details,



and client information to support program design and placement strategy

Identify program gaps, overlaps, or inefficiencies and recommend improvements

Business Development & Growth

Collaborate with producers and internal teams to support growth of existing and new business

Contribute to proposal development, renewal strategies, and client pitch material

Identify cross‑selling or upselling opportunities aligned with client needs and objectives

Strengthen relationships with insurers and other market stakeholders to support long‑term growth

Operational Excellence

Ensure timely delivery of binders, policies, certificates, invoices, and endorsements

Monitor receivables and collaborate with finance on collections and issue resolution

Maintain accurate documentation and communications within EPIC and shared systems

Champion process enhancements, documentation standards, and compliance initiatives

Mentor and support development of junior team members

Experience Requirements

8-12 years of experience in commercial insurance within a brokerage environment

Demonstrated success managing mid‑to‑large commercial accounts and leading complex placements

Valid RIBO license (or provincial equivalent); CIP, CRM, CAIB, or FCIP considered strong assets

Strong understanding of commercial P&C; products and underwriting practices across diverse industry sector

Experienced negotiator, able to communicate technical concepts clearly to clients and insurers

Highly organized, detail‑focused, and comfortable managing competing priorities

Proficient with Microsoft Office and insurance systems such as EPIC

#J-18808-Ljbffr

📌 Senior Broker, General Industries (Ontario)
🏢 Purves Redmond
📍 Ontario