Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem — dispatch, law enforcement, forensics, courts, and beyond. We've grown through strategic acquisitions and deep product investment.

What connects all of it is a single purpose: give public safety agencies the tools and insights to make better decisions in high-stakes moments. When a dispatcher takes a 911 call, a detective works a case, or a lab processes evidence, there's a good chance our software is running in the background. We're embedding intelligence directly into the workflows our customers rely on every day, and we're doing it alongside them.

Our customers tell us what the mission demands. This work attracts a specific kind of person — someone who wants to be pushed by great people, build things that outlast a sprint cycle, and go home knowing the work connected back to something real. As a Senior Product Manager, you will help shape the standards and wellness ecosystem that enables public safety to maintain public trust and a high-performance culture through a robust standards accountability process and provide proactive support of their first responders.

You will own the product's P&L; and pricing strategies, working closely with customers, marketing, designers, and engineers to deliver solutions that simplify complex workflows and enhance community safety. This position is both strategic and hands‑on — balancing long‑term product direction with day‑to‑day prioritization. Define the product's vision and long-term strategic direction, ensuring alignment with company objectives and customer needs.

Clearly articulate the business case and customer value for each initiative or feature. Lead strategic planning by identifying major areas of investment, building business cases, and securing internal approvals. Serve as the recognized subject matter expert on the product, the market, technology trends, and the competitive landscape.





Build and maintain both a detailed development roadmap for internal teams and a high-level roadmap for executives and customers. Gather input from customers, internal stakeholders, market research, and industry insights. Partner with engineering, design, and cross‑functional teams to ensure delivery that meets market needs and quality standards.

Collect, develop, and curate ideas from customers, sales, and internal stakeholders for the backlog. Prioritize features by balancing user value, development effort, time to market, and competitive differentiation. Track and evaluate product performance including sales, feature adoption, and user satisfaction.

Track and evaluate product market performance including sales, renewals, and win/loss data. Track and evaluate product financial performance including revenue, operational costs, and P&L; impact. Track feature adoption, usability, and user satisfaction to drive continuous improvement.

Collaborate internally with engineering, design, sales, marketing, partner success, support, implementation, finance, legal, and the leadership team. Engage externally with customers, end‑users, and partners to gather feedback, build relationships, and deliver demos. Promote the product through training, sales enablement, webinars, newsletters, and direct customer interactions.

Bachelor's degree in Engineering, Business, or related field. A minimum of 7 years of product management experience within a software organization. Proven experience overseeing all elements of the product development lifecycle.

Strong understanding of Agile frameworks, and AI centric development with Claude Code.



Exceptional writing, editing, and presentation skills.

Asset Qualifications Product

Management software. Familiarity with software engineering concepts such as APIs, databases, cloud platforms, and mobile apps.

Experience with Public Safety professional standards, wellness or Case Management Systems (CMS). Adopt AI tools as part of daily support workflows to enhance productivity, improve response quality, and support continuous learning. This position requires a security clearance from the Government of Canada.

Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment.

For more information on the Government of Canada's security screening process, please visit Public Services and Procurement Canada. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.

AI is central to how Versaterm builds and delivers solutions for our customers.

Within Talent

Acquisition, we use AI‑enabled tools to support certain aspects of the recruitment process, helping our team work more efficiently and spend more time connecting with great talent. Versaterm is an equal prospect employer and is committed to equity, diversity, inclusion, and a barrier‑free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment.

📌 Senior Product Manager - Professional Standards (Ottawa)
🏢 Decisive Point
📍 Ottawa