General Information
Job Title: Product Manager

Location: Toronto, ON

Job Type: Full-Time (Onsite)

Reports to: Director of Product Strategy

About Fulfillment IQ (FIQ)
At Fulfillment IQ, we are transforming the future of logistics technology. As an award-winning consultancy and technology partner, we work with brands, retailers, and 3PLs to solve their most complex challenges - whether it's designing strategy, selecting the right tech stack, building custom software, or implementing enterprise platforms.

Our team includes logistics experts, engineers, and strategists who bring both technical depth and practical experience to every engagement. We value clear thinking, strong execution, and real results. If you're a builder, thinker, and doer who wants to shape the next generation of logistics solutions, FIQ is where you'll find meaningful work and career growth.

We're proud to be an inclusive, globally distributed team that values flexibility and collaboration. At FIQ, your ideas and contributions matter. You'll have the chance to work alongside some of the brightest minds in the industry, drive innovation that sets new standards, and grow in a culture that celebrates learning, diversity, and teamwork.

Role Overview
We are seeking a Product Manager with 4-6 years of industry experience to join our growing team. The ideal candidate will drive product vision, strategy, and execution while collaborating with cross‑functional teams to deliver impactful, user‑centric solutions. This role requires a blend of strategic thinking, hands‑on product management, and strong communication skills to align stakeholders and ensure successful product outcomes.

Key Responsibilities

Define and manage the product roadmap and backlog for assigned product lines

Collaborate with engineering, design, QA, and business teams to deliver high‑quality products on time

Gather, analyze, and prioritize customer and stakeholder requirements to inform product strategy

Conduct user research to understand client needs and translate them into actionable requirements

Lead sprint planning sessions and ensure user stories are well‑defined with clear acceptance criteria

Monitor product performance, anticipate risks, and proactively resolve blockers to ensure delivery

Champion agile and product management best practices, driving continuous improvement within teams





Communicate product vision, updates, and release plans to internal and external stakeholders

Ensure compliance with industry standards, security, and privacy requirements

Contribute to the development of user‑centric experiences, driving innovation across product lines

Requirements & Experience

Bachelor's degree in Business, Computer Science, Engineering, or a related discipline (or equivalent experience)

4-6 years of product management experience in a software or technology‑driven environment

Proven experience managing product backlogs, roadmaps, and releases in agile teams

Strong understanding of SDLC, Agile methodologies, and product delivery best practices

Hands‑on experience with tools such as Jira, Azure DevOps, or similar backlog/requirements management tools

Excellent problem‑solving, analytical, and organizational skills

Strong communication and stakeholder management abilities

Ability to work independently while collaborating effectively across cross‑functional teams

Good‑to‑Have Skills

Certified Scrum Product Owner (CSPO) or equivalent agile certification

Experience in supply chain, logistics, or e‑commerce technology domains

Exposure to user‑centric design and innovation practices

Key Performance Indicators (KPIs)

Customer Success: Clear requirements captured, high customer satisfaction, successful client engagements

Product Delivery: Improved sprint velocity, timely feature releases, reduced requirement‑related defects

Market Insights: Actionable competitive research, roadmap recommendations adopted by leadership

Collaboration: Positive stakeholder feedback, strong cross‑functional team alignment

Business Impact: Increased product adoption, measurable revenue contribution via upsell/cross‑sell opportunities

Benefits
Why You’ll Love Working Here
As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.





Work That Matters
Imagine being part of projects that reshape the supply chain industry and create real‑world impact. Your work here won’t just meet expectations, it’ll set current ones.

Career Growth That Matters
We’re serious about growth. Whether it’s training, mentorship, or new challenges, we’ll help you go from good to exceptional.

Flexibility to Thrive
Whether you prefer working remotely, in a hybrid setup, or on‑site, we offer flexible options to help you balance work and life effectively.

We Celebrate You
From work anniversaries to team achievements, we value your contributions and celebrate milestones with thoughtful rewards like vouchers and team events.

A Collaborative Culture
Work alongside some of the brightest minds in the industry. Our supportive and inclusive culture ensures every voice is heard, and every team member feels valued.

Perks you’ll appreciate

Employee Health: While Canada has a public healthcare system, we offer a supplementary benefits plan that includes coverage for medical, as well as an employee wellness program

Time Off: Our paid time off includes statutory vacation time, sick leave, and public holidays, consistent with provincial labor laws

Retirement: We contribute to the Canada Pension Plan (CPP) and also offer supplementary retirement savings plans

Professional Growth: We provide a dedicated learning and development budget to support your career growth

Flexible Work: You will have access to flexible work hours and remote flexibility

Perks: We offer reimbursement for business travel, internet, and workstation costs, as well as anniversary rewards and an employee stock option (ESOP) program

Community Engagement: We host team events and in‑person organizational meetups to foster a strong company culture

Life at Fulfillment IQ
Fulfillment IQ is a company that values its people, and we work together as a team while being a remote company. Fulfillment IQ is an equal opportunity employer. We celebrate diversity, inclusivity, and are committed to creating a culture of equitable opportunities for all employees.

Learn More About Us

Website: fulfillmentiq.com

LinkedIn: Fulfillment IQ

Spotify: eCom Logistics Podcast Spotify

YouTube: eCom Logistics Podcast YouTube

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📌 Product Manager (Ontario)
🏢 Fulfillment IQ
📍 Ontario