We are looking for a highly-skilled Operations Manager to serve as the backbone of the SeekersGuidance Canada Centre. In this pivotal role, you will focus on ensuring the highest levels of operational excellence, safety, and resource efficiency that keep the Centre running smoothly every day. In this role, you bridge the gap between local execution and Global strategy. With operational excellence at the core, the Operations Manager is responsible for ensuring that the Centre’s facilities, staffing, and systems all operate consistently, sustainably, and professionally.

Location
Greater Toronto Area, Canada

Employment type
Full-Time

Experience
7+ Years

What You’ll Do:
1. Lead Operational Strategy

Implement and execute the strategic objectives for the Canada Centre in alignment with Global Headquarters

Design and implement efficient workflows that reduce friction for staff, programs, and classes

Manage the facility’s long-term needs, ensuring the physical space matches our standards of excellence

2. Steward Financial Health

Own the budget: oversee all budget planning, expense tracking, and financial reporting to ensure every dollar is used effectively

Prepare clear, data-driven financial and operational reports for senior leadership

Identify cost-saving opportunities without compromising on quality or service

3. Ensure Compliance & Quality

As the guardian of Policy & Procedure, you ensure the Centre remains compliant with all mandated standards and external legal regulations

Oversee risk management, safety protocols, and HR administration for the local team

4.



Connect & Coordinate

Serve as the primary liaison between the Canada Centre and the broader Global departments (Academy, Outreach, Development)

Facilitate explicit communication channels so that local activities align with global priorities

Key Performance Indicators (How You Win)

Budget Accuracy: Maintain actual operational spend within +/- 5% of the approved budget

Reporting Compliance: 100% on-time submission of weekly/monthly financial and operational reports

Process Improvements: Successfully implement at least two major operational efficiency upgrades each quarter

Operational Uptime: Zero critical disruptions to centre operations due to preventable issues

Who You Are

A Seasoned Operator: You have 3–5 years of experience in operations management, preferably within a nonprofit, educational, or religious environment

Financially Literate: You are comfortable with spreadsheets, budgeting, and financial reporting

Culturally Fluent: You understand the nuances of religious community spaces. Fluency in both English and Arabic is a strong preference

Structured & Proactive: You don’t wait for fires to start—you build systems that prevent them, and when urgent situations arise, you keep your cool

A Communicator: Your written and verbal communication skills do not rattle under pressure: reports and emails are professional and clear

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📌 Operations Manager (Manitoba)
🏢 SeekersGuidance - The Global Islamic Academy
📍 Manitoba