Overview This role focuses on leading a high-performing team and delivering a world-class guest experience in a multi-million-dollar restaurant environment. You will attract, retain, and develop a team of 50-100 individuals, while driving personal and team growth and executing quarterly strategic planning with high standards in product, profit, environment and guest experience. You lead with warmth and care from the moment guests enter, delivering a seamless, personalized guest experience that is unmistakably JOEY. You provide leadership and professionalism, and you are unwavering in demanding and challenging situations.
Responsibilities As a Service Leader, contribute to the overall success of the restaurant and its people by leading, developing and guiding a large team, delivering quarterly strategic goals, and upholding high standards in product, profit, environment and guest experience.
As a Guest Service Team Leader, create a world-class guest experience from entry through departure, delivering warmth, care and a highly orchestrated, personalized experience that reflects the JOEY brand.
Requirements Proven ability to make decisions and empower others. You are a natural leader.
A passion for hospitality and creating world-class experiences
A desire to learn and grow through personal and career development
An entrepreneurial mindset. You see things from a new perspective
Core Values You value honesty and humility. You have integrity and do what you say
You approach life with fearless determination and a sense of fun




You are creative, risk-taking, visionary and cutting edge. You choose to lead
You contribute to a strong culture and are committed to the team
You are passionate about quality and professionalism
You believe in unleashing the potential in others
Benefits Competitive compensation opportunity
Flexible scheduling to accommodate your personal and family needs
Ongoing mentorship to support personal and professional goals
Fun, Team-driven and inclusive community
Dynamic, quick-paced, and agile work environment
World-class Culinary and Service training
Compete through culinary and bar challenges
Meal discounts
Fitness membership discounts
Recruiting & Referral bonus program incentives
Your journey starts here.
If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves. Your journey starts here.
JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants; however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process.
JOEY Restaurants provides reasonable accommodations to qualified applicants and employees, including due to disabilities, medical conditions, and religious beliefs and practices.
Details Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industries: Restaurants

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📌 Shift Leader / Guest Services Leader - JOEY Polo Park (Manitoba)
🏢 JOEY Restaurant Group
📍 Manitoba