As a senior operational risk advisor, you help prevent, analyze and develop guidelines for suspicious and fraudulent transactions. You also assist with compliance, internal controls, crisis management and the security of personal information and property. You lead development projects and strategic initiatives that are complex and cutting-edge. Your initiatives require extensive knowledge of your specialty area. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you frequently interact with stakeholders working in many other fields. Interpersonal savvy is therefore essential. You serve as specialist advisor and subject matter expert, as well as resource person and coach for decision‑making bodies. More specifically, you will be required to:

Responsibilities

Advise your clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives

Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives

Identify, analyze and diagnose major issues and make recommendations to decision‑making bodies

Represent your unit before decision‑making bodies

Represent Desjardins’s position when making agreements with external partners and organizations

Benefits

Competitive salary and annual bonus





4 weeks of flexible vacation starting in the first year

Defined benefit pension plan that provides predictable, stable income throughout retirement

Group insurance including telemedicine

Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

Qualifications

Bachelor’s degree in a related field

A minimum of six years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

Knowledge of French is required

Key Attributes

Action oriented

Communicates effectively

Customer Focus

Differences

Interpersonal Savvy

Nimble learning

Plans and aligns

Situational adaptability

Strategic mindset

Union Information
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family
Risk management (FG)

Unposting Date
2026-04-15

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📌 Senior Advisor, Operational risks (Quebec City)
🏢 Desjardins
📍 Quebec City