Are you passionate about providing a best-in-class client experience? Are you self-motivated, proactive, and client-focused? If so, this position may be perfect for you! We are currently seeking an Account Manager with a focus within the Transportation sector. In this role you will help our company succeed and grow by providing exceptional day-to-day service to Commercial Lines Transportation clients.

What will you do?

Oversee the day-to-day servicing of the book working with clients

Prepare Certificates of Insurance

Check and process policy documents, renewals, endorsements, and cancellations

Process MVRs, driver abstracts, CVOR, etc.

Prepare and forward binders for renewals as instructed

Prepare and forward form letters and documents to clients and insurers

Process invoices

Review client’s current coverage and exposures, loss experience and analyze risk to determine the product/service requirements

Input and update claims and new client information

Assist Customer Service Brokers and/or Producers with client inquiries or rush assignments as requested

Know customers and fully understand their needs

Document all communications and interactions with clients, carriers and others

Address insured’s questions and concerns regarding policies, coverage, and premium payments promptly via phone, e‑mail, and written communication etc.

Knowledge,



Skills and Qualifications

Minimum 1-year commercial lines experience, either from a brokerage or insurance company preferred

R.I.B.O license and/or working towards C.I.P or C.A.I.B designations is an asset.

Completed Post‑Secondary education in related field of study (college or university level)

Interpersonal, solid communication and listening skills are crucial for this position

Driven and results oriented

A strong attention to detail and accuracy

Excellent organizational skills

Enjoy being a team player

Self‑motivated and proactive

Proficient with Microsoft Word and Excel

Please note, only qualified candidates will be contacted. Thank you for your interest in this exciting opportunity.

The salary range for this newly created role is $65,000 - $80,000

Seniority Level
Entry level

Employment Type
Full‑time

Job Function
Finance and Sales

Industry
Insurance

Lawrie Insurance Group Inc. is an equal opportunity employer and is committed to providing employment accommodations in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please advise Human Resources if you require accommodation.

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📌 Commercial Lines Account Manager, Transportation (Ontario)
🏢 Lawrie Insurance Group
📍 Ontario