Concierge (UNIFOR TEC Concierge) - Part-Time with Benefits
Join to apply for the Concierge (UNIFOR TEC Concierge) - Part-Time with Benefits role at Cadillac Fairview

This opportunity is currently only available to bargaining unit members. If you are not a bargaining unit member, your application will not be forwarded to the hiring manager. In the event the position is not filled with a bargaining unit member, it will be reposted and open to all general applicants.

What you will deliver

Greet tenants and visitors

Respond to tenant and visitor requests in a timely manner

Provide direction and information to tenants and visitors at the Tower lobby regarding services within The Eaton Centre and the Office Towers

Ensure concierge desk is equipped with the necessary brochures, stationery and supplies to effectively service tenants and visitors

Deliver memos, tickets and other correspondence to tenants

Assist Marketing department in the execution of promotions and special events

Ensure the office tower lobby is clean by contract housekeeping

Report Tenant concerns or problems to management

Administer promotional tenant registration programs

Monitor console equipment and maintain records in the Tower lobby

Maintain tenant lists and directory boards

Report on any unusual incidents and occurrences

Complete occurrence and liability reports when required

Call Security to have any unauthorized personnel removed from the office tower lobby

Activate and/or isolate an elevator for Police, Fire Department, & Ambulance

Maintain a dialogue with passengers in an elevator entrapment

Summon security in cases of emergency

Assist with onboarding new employees as required

Notify cleaning staff of any spills or trash in lobbies

Provide assistance to office tenants in calling for taxis,



ordering theatre tickets, booking flights, etc.

What your strengths are

Strong customer service and interpersonal skills

Ability to handle stressful situations with tact and diplomacy

What you need to succeed

Hospitality & Tourism degree or Diploma or Business

Minimum 2 years experience in customer service

Proficient in Microsoft Office, Google, and Internet

Current CPR and First Aid Certificates preferred

Why you should join us
At Cadillac Fairview we have been transforming communities for over 50 years. We are so much more than our properties. We are building leaders at all levels. We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development. We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class advantages and pension. Imagine a place where you can make a difference!

At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.

Our Values

Aim Higher – we strive to exceed expectations

Own Your Expertise – we empower ourselves and each other

Collaborate Effectively – we bring the right people together to get the right results

Engage with Empathy – we objectively consider the needs of others

Embrace Change – we drive, learn from, and adapt to change

CF is an equal opportunity employer and is committed to creating a diverse and inclusive environment. If you need reasonable accommodation during the recruitment, assessment, and/or selection process, please notify your CF contact or email [email protected].

#J-18808-Ljbffr

📌 Concierge (UNIFOR TEC Concierge) - Part-Time with Benefits (Ontario)
🏢 Cadillac Fairview
📍 Ontario