Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Caldic North America
I connect organizations with top talent while driving recruitment strategies that inspire growth and optimize teams. Position: Customer Development Manager
Position reports to: Business Team Manager – Savoury
Status: FT, Perm
Availability: Immediate
Salary: Competitive compensation pkg offered
Position function:
Reporting to the Business Team Manager – Sweet & Dairy of Caldic Canada Inc., the individual will be responsible to lead all aspects of the Sales process for their specified accounts. The role will be supported by a Sales Development Analyst who will assist and support in administrative duties and customer care.
Scope:
The CDM is responsible for promoting Company products as a professional sales representative to all assigned existing and prospective accounts. The individual will develop and maintain productive working relationships with customers that allow sales and marketing goals to be achieved. The individual will conduct in-person sales calls to seek the placement of products in high volume and profitable areas. Ensure that customers are thrilled with products and services. Make recommendations to management regarding business development, pricing, and sales projections. This role requires travel throughout the Quebec Territory and to Caldic offices as required.
Assume responsibility for the effective performance of Sales and Marketing functions.
Service Customers through in-person and virtual calls in accordance with set KPIs in order to drive growth within assigned Territory
Develop a strategy and Sales approach to align Caldic capabilities with Customers within the Industry
Be responsible for setting and executing stretch budget targets that are aligned with the Organization's objectives
Prospect for current accounts and seek opportunities to increase existing business
Prioritize product placement to ensure high volume and profitable positioning
Set up and manage product contracts with customers
Attend Agency Training, when required and available
Meet established quotas and sales goals
Ensure that sales accounts are serviced in accordance with Company standards and policies
Forecast long-range account sales (sales, volume, margin) and product needs, and communicate related information regularly to management
Work with procurement to calculate product costs and set pricing for products




Provide technical support to customers using the various tools and resources provided
Study market research and trends to determine consumer demand, potential sales volumes and the effect of competitors' operations on sales
Develop and implement marketing strategies
Plan budgets, authorize expenditures, and monitor revenues
Evaluate and improve customer service and respond to customer requests and issues
Assume responsibility for establishing and maintaining good business relations with customers and external trade contacts .
Ensure that customers are satisfied with Company products and services
Obtain customer feedback and continually work to improve products and services
Complete and resolve customer requests, complaints, and inquiries
Promote products and services at trade shows and organize display material
Assume responsibility for maintaining effective working relations, communication, and coordination with Company personnel and with management.
Set sales goals in accordance with Company objectives. Track progress towards set goals
Provide assistance to support personnel as needed
Keep management informed of area activities, changes in competitive conditions, and significant issues
Complete required reports and records accurately and promptly
Attend meetings as required
KNOWLEDGE/SKILLS AND EXPERIENCE:
A university degree or college diploma in business administration or Food Science or equivalency is a strong asset other field related to the product or service being sold may be required
Prior B2B Sales experience an asset, preferably in specialty ingredients
Ability to ask great questions to identify needs of our Customers, and link them to innovative solutions
Fact-based selling approach and exudes confidence in negotiations
Strong interpersonal and communication skills, both external and internal
Understanding of Caldic’s product positioning and competitive conditions
Sales and marketing proficiency
A strong track record of success (profitable sales growth)
Exceptional time management,



prioritizing and organizational skills to meet deadlines with a strong sense of urgency and a drive for results
A great team member, with ability to lead cross-functional Teams to execute Customer strategies
Takes the initiative, can work with little supervision
Good computer skills in Windows environment (PowerPoint, Excel, Word, Outlook, etc.), CRM skills a plus
High Growth mindset
Caldic Canada Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon: Age, Citizenship, Colour, Family Status, Gender (including pregnancy, childbirth, or related medical conditions), Gender Identity or Expression, Marriage and Civil Partnerships, Physical and/or Mental Disabilities, Political Belief, Race, Religion, Sex, Sexual Orientation, or other applicable legally protected characteristics. Accommodations are available upon request for any candidate and/or employee.
Seniority level Seniority level Associate
Employment type Employment type Full-time
Job function Job function Management, Strategy/Planning, and Analyst
Industries Food and Beverage Services
Referrals increase your chances of interviewing at Caldic North America by 2x
Get notified about new Customer Development Manager jobs in Mississauga, Ontario, Canada .
Key Accounts Manager (Costco, Dollarama & NBD) Strategic Partner Development Manager, Google Customer Solutions National Key Account Manager- Food Service Customer Business Development Manager - Metro Customer Business Development Manager - Walmart Regional Customer Support Sales Manager - Transportation Manager, Business Development & Partnership Customer Success Manager (Enterprise Focus) Richmond Hill, Ontario, Canada 2 months ago
Director, Business Development (Manager Sales) SMB Bilingual Business Development Manager, Internal Sales CS&P; and Category Operations Associate Manager: Haircare Grocery Retailer, and Pharmacy Key Account Manager (KAM) Greater Toronto Area, Canada 17 hours ago
Senior Manager, Business Development, Strategic Partnerships Senior Manager, Commercial & Business Development Business Development Manager (Personal Insurance Sales) Manager, Business Development & Ecommerce Internal Wholesaler (Business Development Manager) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr

📌 Customer Development Manager (Ontario)
🏢 Caldic North America
📍 Ontario