Summary Lead the shoe department on Bloor St., focusing on achieving sales goals and developing a loyal clientele through exceptional in‑store and online service. The role emphasizes product knowledge, team development, and representing luxury footwear brands. This is a full‑time, permanent retail position responsible for driving department performance and customer experience.

Responsibilities - Lead by example to achieve sales targets within the shoe department.

- Promote the footwear collection and reinforce lifestyle brand positioning.
- Deliver personal sales and holistic selling to build repeat clientele.
- Provide product knowledge training to advisors and develop brand image and taste level.
- Coordinate with buying and visual teams to ensure appropriate inventory and brand presentation.




- Participate in and coordinate trunk shows and special events.

Requirements - Minimum of 2 years of retail sales experience, preferably in luxury, footwear, or department leadership.

- Experience across menswear departments (sportswear, footwear, accessories, outerwear, tailored clothing) is preferred.
- Proven ability to create exceptional customer service experiences both online and in‑store.
- Demonstrated interest in developing others and participating in training initiatives.
- Comfort with retail technology and using innovations to support customer service.
- Ability to work effectively as part of a team and contribute to achieving financial goals.

📌 Shoe Specialist - Bloor St. (Toronto)
🏢 brobstongroup.com - Jobboard
📍 Toronto