Elevate customer experiences with SurveyMonkey as a Senior Lifecycle Marketing Leader. Drive strategy and operations in email and customer marketing, ensuring seamless customer journeys.In this pivotal role, you will shape the Lifecycle Marketing team's vision and execution at SurveyMonkey. With 8+ years of CRM, email, or lifecycle marketing experience, including managing teams, you will spearhead strategies across activation, retention, and expansion.



Collaborate closely with Customer Advocacy and Education teams to enhance the customer journey and share key performance indicators daily.Key Responsibilities:Develop and execute Lifecycle Marketing strategies and KPIsCoach and mentor Email and Customer Marketing contributorsManage email campaigns using Iterable for optimal targetingOversee customer marketing programs for renewal and cross-sellReport lifecycle performance and connect metrics to outcomesRequirements:8+ years in lifecycle or CRM marketing3+ years of team management experienceExpertise in Iterable or similar platformsProven success in customer marketing initiativesStrong cross-functional collaboration skillsLead customer success initiatives, leveraging your expertise in email strategies and lifecycle marketing at SurveyMonkey.#J-18808-Ljbffr

📌 Lifecycle Marketing Leader At Surveymonkey (Boucherville)
🏢 SurveyMonkey
📍 Boucherville