Hybrid Workforce Management Specialist Whitby (Canada)

Hybrid Workforce Management Specialist Whitby (Canada)

13 Aug
|
Durham Region
|
Canada

13 Aug

Durham Region

Canada

Region of Durham seeks a Workforce Management Specialist to lead forecasting, scheduling and analytics for Service Durham. The role supports multi-channel customer service delivery, including phone and online channels.

The incumbent will develop capacity plans, optimize schedules, monitor performance, and provide dashboards and executive reports. A post-secondary degree and several years of WFM experience are required.

📌 Hybrid Workforce Management Specialist Whitby (Canada)
🏢 Durham Region
📍 Canada

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