Summary The Fertility Nurse manages the day-to-day experiences of patients at Pollin from a new patient consultation to cycle monitoring to the early pregnancy program.
Reports to Manager, Clinical Nursing
Job Duties Day-to-Day Patient Experience - Weekdays
Collaborate with a team of Physicians, Nurses, Laboratory and Administrative staff on a daily basis as required
Communicate, counsel and educate patients on their fertility journey (treatment plans, medications, consents and payment schedules and more)
Coordinate, prepare and educate patients on diagnostic and treatment cycles
Assist patients in understanding the emotional and medical implications of fertility treatment
Accurately dispense medications and ensuring pharmacy is well stocked as required
Monitor patient’s recovery after an egg retrieval as required
Communicate with patients via phone/email/patient portal to provide accurate medical instructions and respond to any inquiries/concerns
Practice in accordance with the code of ethics and standards as set by the College of Nurses of Ontario
Take an active role in department policies, processes and procedures by monitoring and maintaining standards of care in conjunction with other team members
Promote a positive work environment and culture, be accountable for personal conduct and actively participate in staff meetings
Attend clinic wide meetings
Consistently arrives to work, to scheduled appointments and meetings on time
Deals constructively with conflict and focuses on alignment of behaviours with mission
Understands importance of nursing documentations: writes clearly and informatively, and edits work for spelling and grammar
Maintains confidentiality,



security of records and patient information at all times
Complies with company policies, procedures and dress code
Undertakes specific tasks and projects assigned by supervisor
Weekend and holiday rotation as required
On-call rotation as required
Other duties as required
Meeting with patients during monitoring to discuss results and dispense medications
Stim check of CM stims – including stimulation sheets and requisitions as required
Meeting with REI to review results and receive orders for next steps as required
Booking of IUIs and semen sample collection appointments for CM patients
Contacting patients daily with results and instructions
Booking of OPU’s for IVF patients when required
Qualifications Current CNO registration and in good standing
Current Professional Liability Insurance
Current BCLS certification required, ACLS an asset
Previous 2-5 years experience in fertility setting, is an advantage
Solid verbal and written communication skills
Above average technical skills, comfortable working with an EMR
Exceptional customer service and interpersonal skills
High level of compassion and empathy
Strong time management, critical thinking, problem solving and decision making skills
Effective organization skills and attention to detail




Ability to work both independently and as a part of a cross functional team, maintain strong working relationships with colleagues and patients
Ability to manage conflicting demands
Knowledge about providing a safe and inclusive environment to gender and sexually diverse people (2SLGBTQIA+)
Training and/or experience in the field of infertility and/or Women’s Health
Skills Strong skills in educating and counseling patients about treatment options, procedures, potential risks, and emotional considerations
Ability to manage and interpret large sets of clinical data, which is crucial for tracking patient treatment plans and outcomes
Knowledge of healthcare regulations, particularly those pertaining to fertility treatments and patient privacy
Experience working in a team that may include reproductive endocrinologists, embryologists, and other healthcare professionals
Proficient in Google Suite
Familiarity with electronic medical records (EMR)
Superior patient service skills, confidentiality and a professional demeanor
Working Conditions General office conditions
Weekend and Holiday work as required
Equal Opportunity Pollin is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law.
Seniority level Mid-Senior level
Employment type Full-time
Job function Health Care Provider
Industries Hospitals and Health Care

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📌 Fertility Nurse (Ontario)
🏢 Pollin
📍 Ontario