Training, Quality and Enhancement Sales Lead – Gardening Department North Vancouver, Canada | Posted on 01/09/2026
We’re looking for a field-based leader with a sales mindset to help grow our Gardening Department through quality oversight, crew training, and proactive enhancement sales. This role is ideal for someone who understands gardening work, can train and hold employees accountable, and enjoys talking with clients, and can confidently turn on‑site observations into approved enhancement jobs.
The focus is on client interaction, revenue growth through enhancements, and maintaining high service standards in the field.
What You’ll Do Kickstart crews each morning and support them throughout the day
Be present in the field, supporting crews and maintaining high service quality. Willing to jump into field when needed.
Visit sites to ensure work meets quality standards and company expectations
Train and coach gardening staff on standards, efficiency, and presentation
Help handle in‑person onboarding support: current staff orientation, training, t‑shirts, and documentation (Office staff handle all the paperwork)
Check in with crew members and support ongoing skill development
Identify and confidently suggest enhancement opportunities (plant replacements, pruning, mulch, cleanups, upgrades, seasonal work) to Operations or Sales
Comfortably discuss small enhancement jobs with clients when appropriate and flag opportunities for follow‑up
Confidently explain scope, benefits, and next steps for enhancement work
Secure approval for small enhancement jobs or clearly document and hand off larger opportunities to Sales/Operations
Serve as a trusted point of contact for clients during site visits
Respond to and help resolve customer concerns professionally, relationship‑first




Collaborate with Sales and Operations to turn observations into booked work
Help implement LEAN processes to improve efficiency, consistency, and upsell flow
Submit receipts and handle light admin tasks (no crew scheduling required)
Act as a bridge between the Operations Manager (office) and the field team
What You Bring Strong background in gardening, landscaping, or horticulture
Comfortable selling services through conversation, not pressure
Confident discussing pricing, scope, and value with clients
Proven ability to spot opportunities and close small jobs on the spot
Clear, professional communication skills (in person and written)
Strong leadership, organization, and follow‑through
Ability to build trust quickly with clients and crews
Safety‑minded, proactive, and takes initiative without being micromanaged
Humble, hardworking, and enjoys helping others improve
Physically fit (able to lift up to 60 lbs)
Valid driver’s license
Bonus: organized, can handle a bit of admin, brings good energy daily
Must live our values: ______.
Sales‑Focused Success Looks Like Increased enhancement revenue from existing gardening clients
Faster conversion of on‑site observations into approved work
Stronger client relationships and higher retention
Crews that understand how quality supports sales opportunities
Previous enhancement or service‑based sales experience
Explicit handoff between field, operations, and sales teams
Nice to Have Landscaping or horticulture certification
First Aid / CPR
Experience with LMN software.
If you enjoy being in the field, talking with clients, spotting opportunities, and turning quality work into revenue, without all the paperwork of an office job, this role offers real ownership and impact.

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📌 Training, Quality and Enhancement Sales Lead – Gardening Department (British Columbia)
🏢 Beyond Landscaping
📍 British Columbia