Bilingual Customer Care Representative (French and English) Full time, Permanent

Location: Mississauga, ON, On-site

Hours: Monday – Friday 11am – 7pm, 40 hr. Work week

Salary: up to $65K + 7% Bonus

About Our Client
Our client is a leading Canadian supplier of automotive, heavy‑duty, and industrial products. They are seeking a full‑time Bilingual Customer Care Representative (French and English).

Responsibilities

Process orders and stock transfers, and load/unload vehicles to support efficient warehouse operations.

Deliver courteous, efficient, and timely service to customers.

Handle both inbound and outbound communications, building solid relationships with clients and sales partners to support business growth.

Benefits

Competitive Total Compensation – commensurate with your experience and contributions.

Day‑One Group Benefits – comprehensive health and dental coverage, plus $1,000/year for mental wellness support.

6% Employer Contribution to the company pension plan (bi‑weekly).

$400 Annual Fitness & Wellness Reimbursement – applicable toward gym memberships, personal trainers, weight loss programs, golf lessons, and more.

Educational Assistance – support for continued professional and personal development.





Paid Time Off – vacation, floater, and community days.

Free Castrol Oil and Annual Oil Change – an added bonus for employees.

Community Involvement – the company proudly supports organizations such as Canadian Tire Jump Start, SickKids Hospital, Daily Bread Food Bank, and Women’s Habitat.

Fun & Inclusive Culture – a vibrant workplace that celebrates its people with:

Company BBQs

Ticket giveaways to sporting events

Holiday parties and cultural celebrations

Food trucks and ice cream days

Lunch & Learns

Qualifications

Bilingual (English and French) required.

Post‑secondary diploma or degree.

A minimum of 2 years’ Inside Sales or Customer Service experience.

Experience working in a consumer goods environment is an asset.

Results focused and action‑oriented individual.

Strong customer focus.

Excellent written and verbal communication skills.

Proven ability to multi‑task and prioritize.

Must be flexible and able to adapt quickly to new systems and procedures.

Excellent computer skills including Microsoft Office Suite. Strong Excel skills and experience with a CRM system (ideally Salesforce).

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📌 Bilingual Customer Care Representative, (French and English) (Ontario)
🏢 Beyond Bilingual
📍 Ontario