Do you enjoy working closely with users on-site?

Are you motivated by solving problems and seeing immediate results?

Looking to develop your technical expertise across multiple technologies and clients?

Interested in building long‑term relationships with clients?

Thrive in an MSP environment where every day is different?

Do you excel in a culture of continuous improvement where optimizing solutions is part of everyday work?

Looking to grow your career without needing to change employers every few years?

Enjoy building long‑term relationships with committed colleagues while staying close to leadership?

If this sounds like you, keep reading.

The Challenge

Repetitive tasks, day after day

Minimal interaction with users

Limited visibility into your impact

Your Role at S3

The go‑to IT contact for your clients

An on‑site expert who acts quickly and gets things done

A key contributor to user satisfaction and client retention

Your Day‑to‑Day Impact
Provide on‑site user support for clients

Support clients and their users in their daily activities at their Montréal locations

Build trust‑based relationships with users

Diagnose and resolve technical issues

Identify, analyze, and resolve technical issues related to various systems

Intervene effectively across diverse technological environments

Ensure a consistently high level of service quality

Maintain and optimize IT environments

Install, configure, and maintain client workstations and equipment (hardware and software)

Perform support tasks, project‑related work, and routine maintenance

Manage hardware inventory

Collaborate with internal teams

Check and diagnose server, network, and infrastructure issues in collaboration with our System Administrators

Assist the service desk remotely when required

Document and structure information

Thoroughly document activities performed and technical information gathered





Keep technical documentation up to date

Contribute to continuous process improvement

The Profile We’re Looking For

Degree in IT or a related field

Excellent customer service skills

Strong communication skills in French (spoken and written)

Ability to handle stressful situations professionally

Strong autonomy and organizational skills

Solid analytical and problem‑solving abilities

Solid knowledge of Microsoft end‑user operating systems

Experience diagnosing hardware issues and replacing PCs and servers

Experience configuring and troubleshooting mobile devices

Knowledge of networking and Microsoft server operating systems

Owns a car and holds a valid Canadian driver’s license (asset)

What You Gain At S3
Compensation and benefits

Competitive salary, based on your experience

Complete Group Insurance and telemedecine

5 PTO days, paid out if unused

$700 equipment allowance

Environment

Team of 100 IT professionals who speak the same technical language as you

Annual retreat with your family

Downtown office (Place des Festivals)

Gym, showers, social activities

Your path to success
After 3 months

You master internal tools and processes

You are autonomous in handling routine interventions

You build trusted relationships with users

After 6 months

You effectively manage a full client setting

You confidently resolve complex issues

You actively contribute to improving practices

For over 20 years, S3 has been a leader in managed IT services in Montreal, with a team of over 100 employees serving a loyal base of serious SMB clients. Our growth is driven primarily by referrals from satisfied customers. At S3, you will never be “just a number”: you will be part of a committed team striving for excellence.

Ready to take the next step?

Work with IT professionals and accelerate your technical expertise through hands‑on experience

Build a long‑term career without having to change employers

Apply now!

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📌 IT Specialist – On-site at Customer Locations (In Person) (Quebec City)
🏢 S3 Technologies
📍 Quebec City