Overview Account Specialist - Small Medium Business - Hybrid
Join TELUS and elevate your sales career. If you are skilled at building relationships, negotiating, critical thinking, and delivering exceptional client experiences with innovative solutions for business owners, this is the opportunity for you.
As an Account Specialist, you are creative, resilient, and passionate about exceeding sales targets. You will work with account managers to find real solutions for small and medium business owners using core TELUS Business products (Complex Telecom Solution, Fleet Services (IoT), or VOIP) so they can focus on growing their business.
Responsibilities Outbound Sales: Acquire new small business accounts through strategic outbound campaigns, cold calling, prospecting, and upselling
Pipeline Building: Make 40+ calls per day to generate opportunities and build a robust pipeline
Manage accounts with nested products: Collaborate with Account Managers to leverage specialized knowledge for managing medium-sized business accounts (1-100 employees) and drive ongoing growth
Sales Cycle Management:



Oversee the entire sales cycle from chance qualification to closing deals with leads and prospects
Relationship Building: Provide exceptional buying experiences by cultivating strong relationships, identifying current and future needs, and influencing key decision-makers
Develop and maintain trust-based relationships aligned with TELUS’s value proposition to ensure long-term customer satisfaction
Qualifications Bilingual in French and English
Passion for growth and eagerness to learn
Positive mindset and high energy
Strong relationship-building skills and ability to establish rapport
Entrepreneurial mindset with a focus on success
Effective time management and ability to set priorities
Adaptability to a fast-paced, high-performing environment
Strong interpersonal, communication, teamwork, and virtual presentation abilities
Employment Details Employment type: Full-time
Job function: Other
Industries: IT Services and IT Consulting, Telecommunications, Utilities
Join TELUS SMB today and embark on a rewarding sales career where your success is our priority!

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📌 Account Specialist - Small Medium Business - Hybrid (Ontario)
🏢 Telus
📍 Ontario