13 Aug
|
Matchgroup
|
Vancouver
13 Aug
Matchgroup
Vancouver
Elevate user safety with Match Group as a Global Operations Specialist. Support trust and safety across well-known dating apps while thriving in a agile setting. Join our Global Operations team within Trust and Safety to mitigate member escalations and enhance user experience.
In this role, you'll address sensitive content, investigate bugs, and ensure adherence to community guidelines across platforms such as Tinder and OkCupid. Leveraging your analytical skills, you will resolve complex issues effectively. Key Responsibilities:
Protect ecosystem and enforce Terms of Service
Investigate and resolve sensitive escalations in real-time
Collaborate with Engineering to resolve app issues
Collect and analyze user feedback on current features
Address and manage sensitive content issues effectively Requirements:
Bachelor’s degree or equivalent experience
1+ years in a similar operations role
Familiarity with Zendesk systems
Strong analytical and communication skills
Proven ability to multitask under pressure Drive safety and innovation across Match Group's platforms as a key team member.
📌 Global Operations Specialist At Match Group Vancouver
🏢 Matchgroup
📍 Vancouver