Join to apply for the Project Manager, Print role at TC Transcontinental

TC Transcontinental is a leading North American packaging and print services company with approximately 7,400 employees, focused on versatile packaging, retail services in Canada, and educational publishing. We value respect, teamwork, performance and innovation and are committed to responsible business practices and a sense of belonging for all.

Reporting to the Client Services Manager, the Project Manager will function as a key liaison between the client and manufacturing, coordinating all campaigns and projects from client briefing through production. The role requires on-site work five days a week and may include supporting with other duties (kitting, finishing, etc.).

Responsibilities

Manage Promotional and Core in-store signage programs for small- to medium-scale projects

Drive overall sales growth and internal profitability of the account

Lead strategic projects for the account (client-facing and internal) and drive process improvements

Handle difficult customer issues and maintain long-term relationships

Ensure proper management of client creative assets and physical inventory

Develop campaigns based on briefs (distribute distribution lists using query-based tools, generate production and kitting reports, maintain inventories)

Act as liaison between the client and Production project managers

Maintain campaign database with the internal technology team (add recent query rules and make modifications)

Facilitate client briefings to review projects with internal teams and Customer Contact Centre

Produce project estimates, gather specifications, and contribute to client rate cards for new items

Create, review and distribute production documents and prioritize scheduling to meet requirements

Coordinate with Production, Kitting, Shipping, and Outside Suppliers as the daily contact for production issues





Work under the supervision of a team lead or supervisor

Manage small-dollar-value client relationships

Maintain customer store/location profiles with attribute information

Ensure invoicing for all projects, including additional billable charges

Produce scheduled and ad-hoc reports for clients (inventory, ordering, invoicing, KPIs)

Prioritize workload amid changing business dynamics and multiple requests

Contribute to Continuous Improvement efforts and work as part of the team

Adhere to Environmental, Health and Safety, Human Resources, Quality, Security, and Company policies and procedures

Qualifications

Post-secondary education with at least three (3) years of related experience in digital print production and account services

Knowledge of in-store marketing execution, digital print processes, and substrates

Knowledge of inventory management systems, kitting/distribution processes, and creative workflows

Strong skills in PC-based software applications, especially Word and Excel

Excellent oral and written communication and organizational skills

Ability to work in a fast-paced environment, manage multiple jobs, and prioritize issues daily

Benefits

Competitive compensation with performance-based incentives and retirement savings plans with company match

Customizable group benefits including health, dental, life, disability, and travel insurance

Paid time off

Employee discounts and perks

Career development opportunities

Inclusive work setting and opportunities for growth

EEO
TC Transcontinental is an equal opportunity employer and is committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on protected characteristics. We provide accommodations in the recruitment and selection process. For accommodations, please contact [email protected].

Send us your application. Create something with TC Transcontinental.

#J-18808-Ljbffr

📌 Project Manager, Print (Ontario)
🏢 TC Transcontinental
📍 Ontario