13 Aug
|
URBN - Urban Outfitters
|
West Vancouver
13 Aug
URBN - Urban Outfitters
West Vancouver
Location
This position is located at 780 Main St., West Vancouver, British Columbia, V7T0A5 Canada
Role Summary
The Assistant Store Manager supports the selling, service, and operations of the store to achieve an engaging and inspiring environment. This can include development of others, collaborating with key partners, and supporting store operations and visual needs.
Role Responsibilities
Brand Experience
Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer
Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way
Delivers a seamless, omni-channel shopping and event experience through understanding and utilization of MPOS, POS, and customer service applications
Leadership + Team management
Guides the team to prioritize the customer service and styling recommendations to drive metrics and achieve store goals; provides employees with timely and specific feedback to create a culture of action and accountability
Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a cooperative selling environment; exhibits solid decision-making and multi-tasking capabilities
Supports the Store Manager in recruiting, hiring, and retaining top talent to build bench for the store; facilitates thoughtful onboarding for all new hires to drive a robust brand, customer and store connection
Visual + Business Operations
Sustains daily operating standards by taking an active role in assessing sales forecasting and supporting scheduling and payroll to ensure an effective daily zone chart
Utilizes compa
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