Job Summary Sales Manager – Sales & Conference for Fairmont Empress, Victoria, BC.
Benefits Employee benefit card offering discounted rates in Accor worldwide
Discounted food & beverage offerings at Vancouver sister properties
Opportunities to develop talent and grow within the property and across the organization
Complimentary meals through the colleague dining program (taxes apply)
Complimentary dry cleaning of business attire
Access to comprehensive advantages and wellness programs (extended healthcare, RMT, dental, vision, counseling, wellness sessions, financial and family planning through LifeWorks)
Company-matched Defined Contribution Pension Plan (DCPP)
Coaching and Leadership Mentoring Programs
Competitive annual salary starting at $70,000, with final compensation based on skills, experience, and role alignment
Responsibilities Accountable for prospecting and booking group business in all segments within a defined territory
Exceed personal sales goals monthly, quarterly, and annually
Collect market and competitive intelligence to maximize group sales opportunities
Develop monthly sales strategy and action plans
Build relationships with all relevant stakeholders: Accor Global Sales Office(s), Victoria Conference Centre, Tourism Victoria, DMCs, attractions, and off‑site venues
Partner with regional and national sister hotels to optimize Fairmont exposure and build incremental business




Budget for, plan, and organize site inspections, FAMS, sales trips, and industry trade shows
Utilize Opera Sales System to track, solicit, book, and follow up on accounts
Quote and negotiate rates within established parameters
Coordinate and follow up with convention services, catering, and other hotel departments to ensure delivery of promised services
Supervise the training and development of a Sales Coordinator
Support the group sales team and handle special projects as assigned
Participate in active training and development
Support the goals, objectives and philosophies of Fairmont Empress
Qualifications Minimum of 5 years hotel Sales Manager experience, ideally in the BC Corporate and Association market
Proven ability to build relationships and generate new business through prospecting, networking, site inspections, and sales calls
Excellent verbal and written communication skills with strong attention to detail
Bachelor’s degree and/or Hotel Management Degree an asset
Computer literacy (Opera, Microsoft Office)
Financial aptitude an asset
Excellent time management skills
Bilingual (French/English) an asset
Visa Requirements Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

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📌 Sales Manager-Western Canada and Western US Corporate & BC Associations Full-time (British Columbia)
🏢 Fairmont Hotels and Resorts
📍 British Columbia