Step into the role of High-Risk Payment Coordinator at RBC, specializing in wire payments and exceptional support. Your focus will be on ensuring compliance and efficiency in managing high-risk transactions.
This role is focused on delivering outstanding service and maintaining adherence to KPIs while handling payment escalations. You will play a key role in optimizing processing through effective queue management and improvement initiatives. A solid grasp of BESS and SWIFT systems is necessary for success.
Key Responsibilities:
• Ensure precise management of high-risk payment escalations
• Meet all operational deadlines and service delivery standards
• Monitor processing for payments in exception queues
• Execute improvements to enhance operational efficiency
• Communicate effectively with stakeholders on escalations
Requirements:
• Comprehensive knowledge of payments processing tools
• Strong decision-making and organizational capabilities
• Ability to perform under pressure in a shift setting
• Excellent teamwork and customer service skills
• Open to working overtime as needed
Bring your expertise in high-risk payments to RBC and drive operational success.
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📌 High-Risk Payment Coordinator RBC (British Columbia)
🏢 RBC
📍 British Columbia