Company Description GOFO is a technology-driven last-mile delivery carrier established in August 2023, operating across the United States, Canada, France, the Netherlands, Italy, and Spain. Guided by the brand philosophy “Drive Efficiency, Deliver Trust,” the company provides efficient and reliable logistics solutions for e-commerce platforms and brand customers.

Its U.S. network covers 47 states with 300+ hubs and stations, reaching over 12,000 ZIP codes and more than 75% of the U.S. population. Powered by automated sorting, intelligent warehousing, data-driven dispatch, and a nationwide linehaul network, GOFO ensures consistent, timely, and transparent delivery. By combining advanced technology with localised operations, GOFO supports modern commerce with faster, smarter, and more trustworthy delivery services.

Responsibilities:

Evaluate, onboard, and build long-term partnerships with Delivery Service Partners (DSPS).

Negotiate contracts and service pricing with DSPs to ensure cost-effective and high-quality delivery services.

Provide daily operational support to DSPs, addressing issues and ensuring smooth delivery processes.





Monitor package deliveries to ensure accurate tracking and on-time performance.

Resolve delivery-related issues promptly to maintain high levels of customer satisfaction.

Analyse performance metrics and identify opportunities for process improvement

Ensure DSPs comply with company policies, contractual agreements, and industry standards.

Collaborate with internal teams to develop and align on delivery strategies.

Requirements

Experience in logistics operations, vendor management, or a related field (experience with DSPs is a plus).

Strong negotiation, communication, and problem-solving skills.

Ability to manage multiple tasks and prioritise effectively in a rapid-paced environment.

Familiarity with logistics systems and industry regulations is preferred

Educational background in logistics, supply chain management, analytics, engineering, or a related field is a plus

Working proficiency in Mandarin; French language skills are a strong asset for Québec operations.

📌 Station head / Station Operation Specialist - Quebec (Quebec City)
🏢 GOFO
📍 Quebec City